What is your policy on weather-related cancellations?

Asked 3 months ago
AustinKayak.com has a clear policy regarding weather-related cancellations that prioritizes the safety and satisfaction of its customers. They understand that weather conditions can sometimes make kayaking an unsafe or unpleasant experience. Generally, if severe weather, such as thunderstorms or high winds, is anticipated, AustinKayak.com may cancel reservations to protect participants. In these cases, customers typically receive the option for a full refund or the ability to reschedule their adventure for a later date when conditions are more favorable. It is essential for customers to check the specific terms outlined on the website to understand the details, as policies may vary slightly based on the type of rental or activity booked. For the most accurate and up-to-date information regarding weather-related cancellations, it is advisable to refer directly to the current policy listed on their website. Safety is always the top priority, and AustinKayak.com aims to make the kayaking experience enjoyable and safe for everyone involved.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 11, 2025

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