Can I sign up for paperless billing?
Yes, customers of Austin Energy have the option to sign up for paperless billing. This convenient feature allows users to receive their bills electronically, reducing clutter and promoting environmental sustainability. To enroll in paperless billing, customers typically need to log into their online account on the Austin Energy website. Once logged in, they can navigate to the billing preferences section, where they will find the option to opt for paperless billing. Additionally, customers may need to provide or confirm their email address to ensure that their electronic bills are delivered directly to their inbox. It is worth noting that by choosing paperless billing, customers can also access their past billing statements online, making account management more efficient. For specific steps and the latest guidelines, it is advisable to refer to the Austin Energy website, where up-to-date information is provided regarding billing preferences and account management.

Answered Sep 9, 2025
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