What is Arvest Bank's process for resolving unauthorized transactions?

Arvest Bank takes unauthorized transactions very seriously and has established a clear process to address such matters. When a customer identifies an unauthorized charge on their account, the first step is to notify the bank as soon as possible. Reporting the incident quickly can help to minimize potential losses and facilitate an efficient resolution. Once the unauthorized transaction is reported, Arvest Bank will investigate the issue. This typically involves reviewing transaction details, the account in question, and any related information that can assist in determining whether the transaction was indeed unauthorized. Customers may be asked to provide additional information or documentation to aid in the investigation. During this time, Arvest Bank may temporarily place a hold on funds related to the unauthorized transaction to protect the account holder. If it is determined that the transaction was unauthorized, the bank will take steps to reverse the transaction and credit the customer's account for the amount of the unauthorized charge. It is important to note that customers may have certain rights under federal law regarding unauthorized transactions, and Arvest Bank aims to abide by these regulations. For more specific details or information on how to report an unauthorized transaction, customers are encouraged to visit the Arvest Bank website or look for contact information on their current web page.