What is your return policy?

Artbeads.com has a clear and customer-friendly return policy designed to ensure that customers are satisfied with their purchases. If a customer is not completely happy with their items, they can return them within a specific timeframe to receive a refund or exchange. Typically, returns must be initiated within a designated number of days from the date of purchase. It is important for customers to ensure that the items are in their original condition and packaging when returning them. This usually means that products should be unused and undamaged. To begin the return process, customers often need to provide proof of purchase, which may include the order number or receipt. If the return is approved, they may be instructed to send the items back to a specific address, and customers are generally responsible for the return shipping costs unless the return is due to an error on the company's part, such as receiving the wrong item or a defective product. Customers should also be aware that certain items may be excluded from the return policy, such as clearance items or custom orders. Therefore, it is advisable to review the specific details of the return policy on the Artbeads website for the most accurate and up-to-date information. The website typically contains comprehensive information regarding eligibility, conditions, and instructions for returns.