What happens if my shipment is delayed?
If a shipment is delayed while using Arkansas Best services, customers may experience several impacts. Generally, delays can occur due to various factors such as weather conditions, traffic issues, or operational disruptions. When a delay happens, Arkansas Best typically strives to communicate openly with customers regarding the situation. Customers may receive updates on the status of their shipment, including an estimated delivery timeframe.
Though specific policies may vary, it is common for companies like Arkansas Best to offer guidance on what to expect during a delay and possible next steps. Keeping track of the shipment's status through the company’s tracking tools can be helpful. Customers should regularly check the Arkansas Best website for the most accurate and up-to-date information regarding their shipments and any delays that might affect them.

Answered Aug 1, 2025
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