What should I do if I receive the wrong item?

Asked 5 months ago
If a customer receives the wrong item from Appleseeds.com, it is important to follow a few steps to rectify the situation. First, the customer should carefully review their order confirmation and the item received to ensure that the error is clear. Once confirmed, they may wish to look at the current web page for detailed instructions on how to proceed with returns or exchanges. Typically, Appleseeds.com has a return policy that will guide customers on how to return incorrect items. This may involve contacting their customer service for assistance, which can usually be done through the website. If shipping labels or refunds are necessary, those details can often be found in the returns section. By following the outlined procedures and gathering any required information, customers can resolve the issue efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 12, 2025

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