How do I file a claim for service under AppleCare?

Asked 5 months ago
Filing a claim for service under AppleCare is a straightforward process. First, it is essential to locate your proof of purchase and ensure that your device is covered under the AppleCare plan. Users can start the claim submission by visiting the Apple website, specifically the support section. There, they can navigate to the AppleCare service options available for their device. Typically, the next step would involve selecting the specific issue or service needed. Once the service issue is identified, users should follow the on-screen prompts to either schedule a repair appointment at an Apple Store or authorized service provider, or to initiate a mail-in repair if that option is available for their device. Users may need to enter their device serial number and Apple ID to confirm coverage and determine the appropriate service options. It is a good idea to have details about the issue you are experiencing handy, as this information may be requested during the claim process. For the most current information regarding filing a claim, users are encouraged to refer to the AppleCare support page directly, as it can provide the most up-to-date procedures and contact information if needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 2, 2025

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