Andrew Christian typically offers a straightforward return and exchange policy designed to ensure customer satisfaction. Customers generally have a designated time frame, usually around thirty days from the date of purchase, to initiate a return or exchange. This policy often applies to unworn, unwashed, and undamaged items with all original tags and packaging intact. It is important for customers to keep the original packaging, as this helps in processing the return or exchange more efficiently.
To return an item, customers are commonly required to fill out a return form that includes relevant order information, which may include the order number and the reason for the return. This form aids in the smooth processing of the return. When returning items, it is advisable to use a trackable shipping method to ensure that the return package reaches the appropriate destination. Refunds generally may take several business days to process once the return has been received and inspected by the warehouse team.
Exchanges are typically handled similarly, allowing customers to request a different size or style while returning the original item. Andrew Christian's policy is designed to make the process as seamless as possible. Interested customers can often find more information about the specific details of the return and exchange policy directly on the current website or in the policy section for the most accurate and up-to-date guidelines.
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