What is the average response time for a service request?

The average response time for a service request handled by Anaheim Public Utilities can vary based on the nature of the request and the current demand for services. Generally, the department strives to address urgent matters, such as power outages or water leaks, as quickly as possible, often aiming for immediate or same-day response. For non-urgent inquiries and service requests, the response time may be longer, typically ranging from a few days to a week. It is important to note that several factors can influence these timelines, including the complexity of the issue and the available resources at that time. Customers are encouraged to review the most current information on the Anaheim Public Utilities website, where they may find specific details regarding response times for different types of requests. This platform may offer additional insights and updates relevant to service inquiries.