What should I do if there is damage during my move?

If you discover that there is damage during your move with American Van Lines, the first step is to thoroughly document the damage. Take clear photographs of the affected items, as well as any damage to your property or belongings. This documentation will be valuable in any claims process. Then, you should review the terms of your moving contract, as this will outline the coverage and liability options provided by American Van Lines. Typically, the company offers different levels of valuation coverage, which can affect how damage claims are handled. Next, it is important to notify American Van Lines as soon as possible about the damage. While it is a good practice to do this within a specific timeframe, referring to the moving contract will provide guidance on the exact deadline. By reaching out to their claims department or customer service, you can initiate the claims process. The information required may include the documentation you have gathered. For the most accurate and specific procedures, it is advisable to refer to the current web page of American Van Lines for detailed information on how to proceed with a damage claim.