What should I do if I have questions about my policy?

Asked 4 months ago
If you have questions about your policy with American Fidelity Assurance, there are several helpful steps you can take to find the information you need. First, it is always a good idea to review the policy documents you received when you enrolled, as they often contain comprehensive information about coverage, benefits, and claims procedures. Additionally, you may want to visit the official American Fidelity website, where you can find a wealth of resources, including frequently asked questions and educational materials regarding various policies. If you still have unanswered questions, you can look for contact information on the website to reach out to their customer service team directly. They are equipped to provide you with specific answers tailored to your situation. It is important to keep your policy number handy when you reach out, as this can help expedite the process.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 28, 2025

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