How Do I Change My Phone Number on My Amazon Account?
In a nutshell: Linking a phone number to your Amazon account enhances security and enables alternative login options. It also serves to provide order updates and facilitate communication in case of issues. Users may register multiple phone numbers but cannot share a number across different accounts. The process to change a linked phone number includes signing in to your account, accessing the
Introduction
While Amazon doesn't require it, linking a phone number to your account adds an extra layer of security and provides an alternative login. Amazon can also use your phone number for order and delivery updates or to contact you if there are problems with your orders. It's possible to have multiple phone numbers registered to an Amazon account, but you can't use the same phone number for another account. Amazon users can also change a phone number as many times as they wish. Planning to change yours? Continue reading for the step-by-step instructions.
Sign In to Your Amazon Account
Log in with your email address or mobile number. If you forgot your password, click "Need Help" and follow the on-screen prompts to reset your password with Amazon.
Click Account & Lists
Make sure you are on the Your Account page. On this page, you can see a lot of options, which include Login & Security, Your Orders, Gift Cards, and a few other options.
Click Login and Security
You can edit your mobile number, along with your name or email address, in this tab.
Note that you may be asked to log back in to your Amazon account. Just type in your password and tap Sign in.
Tap Edit Beside the Primary Mobile Number
Enter a New Phone Number
Tap "Delete" if you wish to delete the phone number associated with your Amazon account. You can also add another phone number. Enter the new phone number in the Mobile Number field. Make sure it has a correct area code. Then tap Continue and follow the on-screen instructions to successfully change the phone number associated with your Amazon account.
If you prefer to use the Amazon app to change your phone number, proceed to the next steps.
Tap on the Three Horizonal Lines
Tap Login & Security
Wait for the Verification Code
For security purposes, Amazon will send a verification code to the registered phone number and email address. Wait for the code, enter it in the box, and tap Submit Code.
Tap Edit Beside Primary Mobile Number
Enter New Phone Number
Type in the new mobile number and click Continue. Then, follow the instructions on the next page.
It's not required to have a phone number linked to the account, but having one would be beneficial, especially if you run into problems with the products you purchased on Amazon. Sellers may use your phone number to reach you directly — it's better to speak by phone than email. If your other phone number is no longer working, be sure to delete the old one as well.
Conclusion
Were you able to change the phone number linked to your Amazon account? If you still don't have one linked, though, follow the same steps above, but click Add a phone number. Note that you can also change the email address associated with your account, but you can have only one email address linked to it. You can also change your password on the Login & Security page and turn on 2-step verification for added security. Do you still need help changing your phone number on Amazon? Get in touch with Customer Support today.
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