What is the return policy for devices purchased from Altice Mobile?

Asked 4 months ago
Altice Mobile has a specific return policy for devices purchased through their service. Generally, customers have a limited timeframe in which they can return devices. This period is typically within fourteen days from the date of purchase. It is important for customers to ensure that the device is in its original condition, unactivated, and includes all original packaging and accessories when initiating a return. If the device has been activated, it may not be eligible for a return, although there may be exceptions based on specific circumstances. To initiate a return, customers must follow the outlined steps as detailed on the Altice Mobile website, which typically includes obtaining a return authorization and shipping the device back to the designated address. Please note that the return policy may also differ depending on any promotions or special offers at the time of purchase. For the most accurate and updated information regarding the return policy, customers are encouraged to visit the official Altice Mobile website where they can find comprehensive details and any specific instructions related to returns.
Christian Allen is the editor / author responsible for this content.
Answered Aug 11, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Altice Mobile?

If you need to call Altice Mobile customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Altice Mobile

Altice Mobile

Find a list of many popular Altice Mobile questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Altice MobileAltice Mobile Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!