What is the return policy?

Asked 2 years ago
Alohashirtshop.com has a return policy that is designed to ensure customer satisfaction while providing clear guidelines for returns. Generally, customers are allowed to return items within a specified time frame after the receipt of their order. The items must be in their original condition, unworn, and with all tags attached. Customers may be required to provide an original receipt or proof of purchase when initiating a return. It is important for customers to carefully review the conditions of various items, as certain products may be non-returnable for reasons such as hygiene and customized or personalized designs. Customers are usually responsible for the return shipping costs unless the return is due to an error on the part of the store, such as receiving the wrong item or a defective product. In those cases, the store may cover the return shipping costs. Upon receiving returned items, the store will typically process the return or exchange within a reasonable time frame, and customers may expect a refund to be issued to the original payment method. This process may vary based on the circumstances of the return. For the most accurate and detailed information about the return policy, including the time frame allowed for returns and any exceptions, it is best to check the specific policy outlined on the website.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 31, 2025

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