What is the policy on damaged items received?

Akademiks.com has a established policy regarding items that arrive damaged. If a customer receives a product that is defective or visibly damaged upon arrival, it is generally advisable to report this issue as soon as possible. The policy typically allows for a return or exchange to ensure customer satisfaction. Customers are encouraged to carefully inspect their items upon receipt to identify any defects or damage that may have occurred during shipping. In many cases, customers may need to provide photographic evidence of the damage when initiating a return or exchange process. This helps Akademiks.com assess the situation accurately and process the request efficiently. Customers should be aware that there are specific time frames within which claims for damaged items must be made. Consequently, it is beneficial to check the specific return and exchange policy located on the current web page of Akademiks.com for detailed instructions on how to proceed in such cases. Additionally, the site often provides clear guidelines on how to package and return damaged items to ensure a smooth exchange or refund process. For the most accurate and up-to-date information, visiting the website directly is recommended.