What should I do if I encounter a problem with the rental car?

Asked 3 months ago
If you encounter a problem with the rental car while using Affordable Rent-A-Car, there are several steps to consider. First, it is important to assess the situation and identify the type of problem you are experiencing. This could range from mechanical issues, such as the car not starting, to concerns regarding cleanliness or damage. Once the problem has been identified, the next step is to refer to the rental agreement you received at the time of your rental. This document usually contains important contact information and guidelines for addressing issues with the vehicle. If the problem is mechanical, it is often recommended to safely pull over to a secure location and, if necessary, turn on the hazard lights to ensure your safety. After assessing the issue, the appropriate course of action is to consult the customer support process specified in the rental agreement. Affordable Rent-A-Car typically provides assistance through their support channels, which might include a dedicated phone number or an online platform. It is also wise to take photographs of any damage or issues for your records. For the most accurate and specific information, reviewing the current web page of Affordable Rent-A-Car may be beneficial, as it often contains updated contact details and pertinent instructions related to customer support.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 19, 2025

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