How do I update my personal information?

Asked 2 years ago
Updating personal information with Aetna is a straightforward process. Aetna allows members to manage their personal details, such as contact information, address, and health-related data, through its online member portal. Members are encouraged to log in to their account on the Aetna website. Once logged in, there should be an option for managing personal information or account settings. Additionally, it is important to review any specific guidelines outlined on the website about the types of information that can be updated online. For changes that cannot be made through the online portal, members typically have the option to submit a request via mail or possibly by phone. In cases where members need immediate assistance or have questions about the update process, the Aetna website will have relevant contact information available. It is beneficial to review the resources provided on the official Aetna website to ensure members have the most accurate and current procedures for updating personal information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 4, 2025

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