What is your return policy?

Asked 2 years ago
Activemusician.com has a customer-friendly return policy that aims to ensure satisfaction with purchases. Generally, items are eligible for return if they are unused and in the original packaging. Customers should pay attention to the specific return period, which is usually indicated on the website. Typically, customers are required to initiate a return within a certain number of days from the date of purchase. It is important for buyers to retain their receipts or any proof of purchase, as this will be necessary to process any return efficiently. Additionally, certain categories of products may have different terms, especially items that are personalized, opened, or used, as these may not be eligible for return or may incur a restocking fee. When completing a return, customers are advised to follow the specific instructions provided on the Activemusician.com website regarding how to package the items and where to send them. Tracking the return shipment can also be a good idea to ensure that it reaches the designated returns department. For the most accurate and up-to-date information on the return policy, customers should refer to the relevant section of the Activemusician.com website, as policies can change.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 29, 2025

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