What is the cancellation policy?

Accor Hotels generally offers varying cancellation policies that depend on several factors including the specific hotel, the room rate selected, and the date of the booking. Typically, reservations made under special rates or promotional offers may have stricter cancellation terms, often requiring guests to cancel within a specific timeframe to avoid fees or charges. On the other hand, standard rates may offer more flexibility, allowing guests to cancel up to a certain number of hours or days before their scheduled arrival without incurring any penalties. For most bookings, guests can often cancel up to twenty-four hours before arrival without a fee, but for others, especially those that are non-refundable, the entire payment could be forfeited if the reservation is cancelled. It is important for guests to review the specific terms and conditions associated with their booking during the reservation process, as these policies will be clearly stated before finalizing the transaction. For the most accurate and detailed information regarding a specific reservation's cancellation policy, it is advisable to check the current web page related to the booking or contact customer support directly for clarification.