What do I do if my product is damaged during shipping?

Asked 3 months ago
If a product is damaged during shipping, it is important to take prompt action to address the issue. First, you should assess the extent of the damage. Take clear photographs of the damaged item, the packaging, and any shipping labels that may provide information about the shipment. This documentation can be helpful for any necessary claims or returns. Next, it is advisable to review the return policy or terms of service provided by Accessorygeeks.com. This information can typically be found on their website, and it will outline the steps you need to follow in the event of receiving a damaged product. Generally, customers are encouraged to report the damage as soon as possible to ensure a timely resolution. After examining the return policy information, you may need to initiate a return or exchange process. In many cases, you will be required to provide the photographs you took, along with your order information. If you are uncertain about the specific process, the website often contains relevant contact information to assist you further. Ultimately, taking these steps will help ensure that you receive a replacement or a refund for your damaged product. Remember to stay organized and retain all correspondence related to the issue throughout the process.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 10, 2025

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