What is your policy on returns and exchanges?

ABC Underwear Shop typically offers a straightforward return and exchange policy designed to ensure customer satisfaction. Customers are usually given a specific window, often around thirty days, to initiate returns or exchanges for items that are unworn, unwashed, and in their original packaging. This includes all tags and labels still attached. It is advisable to keep the original receipt or order confirmation as proof of purchase, as this can facilitate the return process. For exchanges, customers would usually be prompted to follow the same guidelines as for returns, ensuring that the new size or style selected is available in stock. Some promotions, such as sales or clearance items, may have different return conditions, so it is essential to read the fine print associated with those purchases. For the most accurate and detailed information, it is best for customers to refer directly to the returns and exchanges section on ABC Underwear Shop's website. This section typically outlines any specific conditions, possible exclusions, and detailed instructions for initiating a return or exchange.