What is the process for resetting my AT&T device?

Asked 6 months ago
Resetting an AT&T device can vary depending on the type of device you are using, such as a smartphone, tablet, or modem. Generally, there are a few common steps to follow for most devices. First, it is important to locate the settings menu on your device. For smartphones and tablets, this will usually be found in the "Settings" application. Once you are in the settings menu, look for options labeled "Backup & Reset" or "System." You will then see options for resetting the device. If you are resetting a modem or gateway, there is typically a small reset button located on the back or bottom of the device. Press and hold this button for about ten seconds until the lights indicate a reset has occurred. After completing the reset process, the device will typically restart, and you may need to set it up again. For more specific instructions or troubleshooting, it may be helpful to refer to the relevant support page on AT&T's official website for detailed guidance related to your specific device model.
Christian Allen is the editor / author responsible for this content.
Answered Jun 16, 2025

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