How Do I Find My AFLAC Policy Number?

In a nutshell: To retrieve your AFLAC policy number, check the policy documents received upon purchase, where it is located in the top right corner. You can also find details by signing in to your online account or reaching out to your insurance agent or an authorized AFLAC location,

Introduction

Did you purchase an insurance policy with AFLAC? You'll get the policy documents, which include your policy number, after purchase. Check the top right corner of the document, and the policy number should be clearly written there. You may need your AFLAC policy number when purchasing additional services through them or when you download their mobile application. If you decide to pay your insurance premiums via money order, the policy number is also required. Are you trying to retrieve your AFLAC policy number? Please continue reading this short guide; we'll help you find your AFLAC policy number.

Sign In to Your Account

Enter your username and click Continue. If you have a new policy and haven't created an account yet, click Don't Have an Account Yet or tap Login Help if you forgot your username or password.

How Do I Find My AFLAC Policy Number? (Step 1)

Go to My Account

You can see the policy details in your My Account.

How Do I Find My AFLAC Policy Number? (Step 2)

Visit an Authorized Location or Speak to Your Insurance Agent

If you haven't registered your account online and don't have your policy number, consider reaching out to your insurance agent. They may be able to help you get your policy number. Consider visiting an authorized AFLAC location as well. However, be sure to present valid identification as AFLAC needs to make sure you are the policyholder.

Note that you don't need to have your AFLAC insurance policy number to take advantage of the benefits offered by AFLAC. All you need is your membership card to receive benefits from AFLAC. Some of their insurance benefits include accident insurance with hospitalization, a lump sum payment for cancer patients, short-term disability insurance, dental and vision, and many more. Before buying a policy, make sure you fully understand what's covered to avoid problems in the future.

Contact AFLAC Directly

Another way to get details on your AFLAC policy is to call them directly via their 1-800 number. Just follow the prompts to speak to an agent. Be sure to have your AFLAC card with you, as they may ask for your member ID if you don't have your policy number.

Visit AFLAC's Contact Us page. You can call them directly from there. The website also has a Chat feature, but contact them only during business hours.

How Do I Find My AFLAC Policy Number? (Step 4)

Conclusion

Did you get your policy number? You may need it when paying for your insurance premiums with AFLAC —having the policy number ensures the payment is applied correctly to your account. It also avoids delays and other issues with billing. If you make a phone payment or send in a check to AFLAC, it's also required that you provide your policy number to complete the payment. For phone payments, note that AFLAC may also still verify your identity. Still having issues finding your AFLAC policy details? Please don't hesitate to get in touch with Customer Support for further assistance.

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