What assistance programs are available for low-income customers?

AEP Texas Utilities offers several assistance programs aimed at helping low-income customers manage their energy costs. One of the primary programs is the Economic Development Program, which provides financial assistance to low-income households facing difficulties in paying their electric bills. This program can help alleviate some of the financial burden associated with energy expenses, especially during extreme weather conditions when energy usage tends to increase. Another important initiative is the Special Assistance Program. This program is designed for customers who qualify as low-income and may need additional support due to medical conditions or other unique circumstances. It is important for eligible customers to apply in order to receive the benefits associated with this program. Additionally, AEP Texas collaborates with various local and state organizations to connect customers with resources such as the Low-Income Home Energy Assistance Program, commonly referred to as LIHEAP. This federal program aids low-income households with their energy bills, providing grants to cover a portion of heating and cooling costs. Customers may also find utility payment plans beneficial, as these plans allow individuals to pay their bills in manageable monthly installments, further easing the financial burden of energy costs. For individuals looking for more detailed information about these programs and their eligibility requirements, it is advisable to visit the current AEP Texas website, where you can find comprehensive resources and updates regarding assistance options available for low-income customers. This webpage includes necessary contact information for any further inquiries about these programs.