How do I dispute a transaction on my TotalPay Card?
Asked 4 months ago
To dispute a transaction on an ADP TotalPay Card, the cardholder typically needs to follow a specific process to ensure their concerns are addressed appropriately. Generally, the first step is to review the details of the transaction in question to confirm that it is indeed incorrect or unauthorized. After that, the cardholder should locate the contact information for customer service on the official ADP TotalPay Card website. Once the cardholder reaches out, they will likely be guided through the necessary steps to file a dispute. This process may involve providing details about the transaction, such as the amount and date, along with any supporting documentation. The customer service representative can give specific instructions tailored to the situation. It is always advisable to act promptly, as there may be deadlines for disputing transactions. For the most accurate and up-to-date information, visiting the official website is recommended.
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