What should I do if I receive a damaged product?

If you receive a damaged product from ABC Pool & Patio, it is important to take prompt action to resolve the issue. First, carefully examine the package and the product to assess the extent of the damage. It is a good idea to document the damage by taking clear photographs of both the packaging and the item itself. This documentation can be very useful when addressing the issue. Next, locate the packing slip or receipt that accompanied your order, as this will be helpful for reference. ABC Pool & Patio typically has specific return and exchange policies in place for damaged products, so reviewing these guidelines can provide clarity on the steps to follow. Often, this involves sending an email or calling the customer service team to report the damaged item, providing them with the details of the order, along with the evidence you collected. Remember to act quickly to ensure that your request is processed efficiently. Be sure to check the current web page for specific contact information and instructions. This experience, although unfortunate, can often be resolved effectively, allowing you to enjoy your purchases from ABC Pool & Patio as intended.