How do I cancel or modify my booking?
To cancel or modify a booking made through 9Flats.com, it is essential to follow specific steps provided by their platform. First, it is advisable to log into your 9Flats account using the credentials that were employed during the booking process. Once logged in, navigate to the section that contains your bookings, which is typically labeled as “My Bookings” or something similar.
In this section, you should find a list of your past and upcoming reservations. Locate the booking you wish to modify or cancel. Upon selecting the relevant booking, you will be presented with options to manage your reservation. This may include buttons or links for modifying the dates, changing the guest number, or canceling the reservation entirely.
It is important to be aware of the cancellation policy associated with your booking, as this can vary depending on the host and listing. Some listings may have strict cancellation policies that incur fees if you decide to cancel. Additionally, while most modifications can typically be completed directly through the platform, certain changes may require communication with the host.
For further assistance or specific queries, it may be helpful to consult the help section on the 9Flats.com website. This section often contains valuable information regarding cancellations and modifications, as well as contacts for personalized support if needed.

Answered Oct 15, 2025
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