What is the return policy?

Asked 2 years ago
The return policy at 2ndswing.com is designed to ensure customer satisfaction while accommodating the specific nature of golf equipment and gear sales. Generally, customers are allowed to return items within a set period after receipt, usually thirty days, provided the items are in their original condition. This means that the products must be unused, undamaged, and returned with their original packaging, including all tags and labels. It is important for customers to be aware that certain items may have different return conditions. For instance, custom orders or personalized equipment may not be eligible for return, while other categories of products might have special stipulations. Additionally, shipping costs for returning an item might be the responsibility of the customer, unless the return is due to an error on the part of 2ndswing.com, such as receiving the wrong item or a defective product. For a smooth return process, customers are encouraged to retain their order confirmation and to package returns securely to prevent any damage during transit. The motivation behind this policy is to protect both the customer and the quality of the merchandise being offered. To find more specific details and the most up-to-date information regarding returns, customers should check the relevant section of the 2ndswing.com website, as policies may evolve over time. This will ensure that they have access to the most accurate information regarding any potential return.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 10, 2025

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