Do you offer an upgrade policy for purchased diamonds?
24 Diamonds, Inc. has established a diamond upgrade policy that allows customers to enhance their original purchase. When a customer decides to upgrade their purchased diamond, they can typically do so by selecting a new diamond that meets or exceeds the value of the original purchase. The credit received from the initial diamond is generally applied towards the cost of the new diamond. However, there are certain conditions and timeframes that may apply to this policy.
It is important to understand that there may be specific requirements regarding the original diamond's condition, and it is advisable to keep all relevant documentation, such as receipts and certificates, to facilitate a smooth upgrade process. Customers are encouraged to review the details and terms of the upgrade policy directly on the official 24 Diamonds online website. There, one can find the most accurate and updated information regarding available policies, including any potential restrictions or time limits that may apply to upgrades. This ensures that customers have all the necessary details to make an informed choice about their diamond purchase and possible upgrades.

Answered Aug 9, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact 24diamonds, Inc.?
If you need to talk to 24diamonds, Inc. customer service, now that you have the answers
that you needed, click the button below.
Contact 24diamonds, Inc.