Does 23andMe provide support for understanding my health reports?

Asked 5 months ago
23andMe offers insights into various health traits through their reports, which can help users understand genetic predispositions to certain health conditions, wellness factors, and carrier status for inherited conditions. However, while the reports are designed to be informative and user-friendly, 23andMe does not provide personalized medical advice or support related to interpreting these results. Users are encouraged to review their reports carefully and consider discussing any findings with a healthcare professional, especially if they have concerns about specific health risks or are seeking further clarification on how the results may affect their health. Additionally, 23andMe maintains a resource section on their website, which includes explanations of various features and health reports. By exploring these resources, users can gain a better understanding of the information presented in their reports. For detailed inquiries or specific assistance, individuals may need to look for contact information available on the current 23andMe website.
Christian Allen is the editor / author responsible for this content.
Answered Jul 6, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call 23andMe?

If you need to call 23andMe customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call 23andMe

23andMe

Find a list of many popular 23andMe questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call 23andMe23andMe Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!