Do you offer returns or exchanges?

1stperfume.com has a return and exchange policy in place to ensure customer satisfaction, although the specifics may depend on the item purchased. Generally, they allow returns and exchanges for items that are unused and in their original packaging. This policy typically applies within a certain timeframe after the purchase date, which is usually specified on the website. It is important to note that fragrances that have been opened and used may not be eligible for return or exchange due to hygiene reasons. 1stperfume.com aims to provide clear guidelines on their website, detailing any conditions that customers must meet to successfully return or exchange an item. To initiate a return or exchange, customers are often required to provide proof of purchase, such as an order number or receipt, along with the item being returned. Standard procedures may include filling out a return form and shipping the item back to a specified address. For the most accurate and current details regarding the return and exchange policy, as well as any specific instructions, it is advisable to consult the relevant section on the current web page. This will provide you with the necessary information to proceed with your request efficiently.