How do you handle lost or stolen orders?

When it comes to handling lost or stolen orders, 125west.com typically has a set of procedures in place to address such situations effectively. Customers are often encouraged to reach out to the customer service team as soon as they suspect that their order may have been lost or stolen. It is important to provide relevant information, such as the order number and details about the shipment, to facilitate the investigation process. In many cases, 125west.com may initiate a review of the shipping details and may follow up with the carrier used for delivery. It is common for companies to work closely with shipping providers to uncover the whereabouts of the package. Additionally, they may have policies regarding refunds or replacements for orders that confirm the item is indeed lost or stolen after proper investigation. For tailored assistance, customers are recommended to look at the current web page for more specific information regarding the policies on lost or stolen orders. Understanding the process helps in navigating the situation more smoothly and getting a prompt resolution.