Nebeus Customer Service Issues

Good afternoon, I am trying to access my Nebeus account with the email I registered with, which is [redacted], using the password Paski62#. However, it tells me the account is locked. Initially, I had issues with the password and tried to register with another email, resulting in an error. Therefore, I kindly request that you unlock my account with the first email mentioned above, as this one is verified, allowing me to access and operate as desired. I appreciate your kind attention and send warm regards. I await your confirmation of my request. Sincerely, Pascuala Cabrera.

Dear Nebeus Team, I am reaching out to express my serious concerns about the unexpected closure of my account and the potential loss of my hard-earned funds. This situation has raised doubts about Nebeus' integrity and reliability as a financial platform. As a loyal customer who has invested trust and financial resources in your platform, I expected transparency, respect, and accountability. The closure of my account without a clear explanation, despite completing all verification processes diligently, is unacceptable. I struggle to understand the reasons behind this decision and encounter obstacles in accessing and withdrawing my remaining funds. The inability to convert my bitcoins into euros for withdrawal adds to my concerns about Nebeus' commitment to customer satisfaction and financial security. I urge you to recognize the seriousness of this situation and its potential impact on your reputation. By denying access to my funds and lacking an explanation for the account closure, Nebeus undermines the trust I had in your platform. I request a swift and fair resolution that restores my faith in Nebeus. Prompt action and transparency are crucial to addressing my concerns and regaining my confidence in your services. Sincerely, S. Awad

I have been attempting to withdraw our family funds from my Nebeus account for the past 40 days. Today, the 30th of June, was supposed to be the day we could finally access our funds, which amount to €3,[redacted] designated for my mother's medical assistance as she battles lung cancer. Unfortunately, we are still unable to withdraw the money. Nebeus has been holding onto our funds since May 17th, and we urgently need access to it for my mother's treatment. Kindly assist us in facilitating the withdrawal process so we can provide the necessary care for my mother.

Sehr geehrte Damen und Herren, mein Name ist Mirella Pferdekämper-Franke, und ich bin Opfer eines Betrugs geworden. Ich habe mich über indeed für eine Stelle beworben und wurde von der Firma SX Operations Halle GmbH kontaktiert. Man bat mich, Identitätsprüfungen für die Mitarbeiter durchzuführen. Leider wurde in meinem Namen etwas eröffnet, wofür ich keine Zugangsdaten habe, da diese von den Betrügern verwendet wurden. Ich bitte um Unterstützung, um diese Angelegenheit schnellstmöglich zu klären. Meine Daten: Name: Mirella Pferdekämper-Franke Geburtsdatum: 07.06.[redacted] Geburtsort: Bochum Adresse: Hoppenberg 5, [redacted] Marsberg Ich wäre Ihnen sehr dankbar, wenn Sie mir helfen könnten und sich bei mir melden würden. Mit freundlichen Grüßen, Mirella Pferdekämper-Franke