Does Toronto Blue Jays offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Tuesday, and the most busy day is Thursday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Thursday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Toronto Blue Jays below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Toronto Blue Jays phone number to document the phone system.
Here is how our research team describes the way the Toronto Blue Jays phone system greets you: The Toronto Blue Jays Baseball Club. To ensure we direct your call correctly, please select one of our five options. For any Blue Jays ticket inquiries, please press 1. For any spring training inquiries, please press 2. For Fan Services inquiries, please press 3. For Rogers Centre Concert ticket information, please press 4. For Jays Care Foundation inquiries, please press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-5, then follow prompts.
Below are some clips we've found from Toronto Blue Jays's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling the Toronto Blue Jays baseball club.
To ensure we direct your call correctly, please select one of the following five options.
To reach the Jay's Care Foundation, please press five.
For Toronto Blue Jays ticket inquiries, please press one.
For spring training ticket inquiries, please press two."
Excerpt from a call with Toronto Blue Jays
Friday, March 15, 2024 3:20 PM
After you press 2
"For fan services inquiries, thank you for calling the Toronto Blue Jays Baseball Club.
To ensure we direct your call correctly, please select one of our four options.
To repeat the menu options, please press nine.
To return to the main menu, please press star.
For information on spring training game packs, please press one.
For information on spring training season tickets, please press two."
Excerpt from a call with Toronto Blue Jays
Thursday, February 15, 2024 10:37 PM
What are the hours and when should I call?
Toronto Blue Jays operates the call center for this 888-654-6529 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 4,156 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Toronto Blue Jays at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Toronto Blue Jays phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Toronto Blue Jays staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Toronto Blue Jays is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 4,156 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Toronto Blue Jays is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Toronto Blue Jays staffs the call center well on Tuesday.
Why Customers Call Toronto Blue Jays
If you have time to do a bit of reading before you call Toronto Blue Jays, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Toronto Blue Jays customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Toronto Blue Jays, and their purpose. Are any of these similar to the reason you are trying to call?
Ticket exchange inquiry: "I accidentally bought pairs of tickets for tomorrow night's viewing party, thinking it was for tonight."
- From a call lasting 12m 34s , Oct 28, 2025 6:33 PM
Game complaint regarding security: "I had a huge problem at the game last night."
- From a call lasting 6m 53s , May 1, 2025 7:13 PM
Information about why customers call Toronto Blue Jays is extracted from issues that customers have reported to GetHuman.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Toronto Blue Jays customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Toronto Blue Jays's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Toronto Blue Jays agent. This phone number is Toronto Blue Jays's best phone number because 24,935 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-654-6529 include and other customer service issues. Rather than trying to call Toronto Blue Jays first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Toronto Blue Jays has 1 phone number. It's not always clear what is the best way to talk to Toronto Blue Jays representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Toronto Blue Jays. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Toronto Blue Jays. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.