How do I talk to a live human at The Cleveland Clinic?
A:Don't press anything, just hold on the line for a representative.Our free phone can also navigate phone menus to get a live human at The Cleveland Clinic for you.
Q:
Does The Cleveland Clinic offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Friday, and the most busy day is Thursday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for The Cleveland Clinic below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this The Cleveland Clinic phone number to document the phone system.
Here is how our research team describes the way the The Cleveland Clinic phone system greets you: Thank you for calling the Cleveland Clinic. If you're calling to schedule or cancel an appointment, please press 1. Otherwise, hold for the next available operator.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
What are the hours and when should I call?
The Cleveland Clinic operates the call center for this 800-223-2273 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 12,360 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with The Cleveland Clinic at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Cleveland Clinic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Cleveland Clinic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Cleveland Clinic is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 12,360 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
In summation, the best day to call The Cleveland Clinic is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that The Cleveland Clinic staffs the call center well on Friday.
Why Customers Call The Cleveland Clinic
If you have time to do a bit of reading before you call The Cleveland Clinic, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any The Cleveland Clinic customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to The Cleveland Clinic, and their purpose. Are any of these similar to the reason you are trying to call?
Prescription status inquiry: "I'm calling about my prescription under Jeffrey James."
- From a call lasting 11m 37s , Aug 13, 2025 8:05 PM
Prescription not received: "I just called the pharmacy and it hasn't been called in."
- From a call lasting 2m 3s , Oct 11, 2024 9:01 PM
Information about why customers call The Cleveland Clinic is extracted from issues that customers have reported to GetHuman.
This is The Cleveland Clinic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Cleveland Clinic agent. This phone number is The Cleveland Clinic's best phone number because 74,162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-223-2273 include and other customer service issues. Rather than trying to call The Cleveland Clinic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, The Cleveland Clinic has 1 phone number. It's not always clear what is the best way to talk to The Cleveland Clinic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Cleveland Clinic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Cleveland Clinic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.