A:Press 4, when prompted for club card, press "0#", repeat 3 times. This is the number for the Consumer Brands department for product specific questions.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 6am-5pm PST.The least busy day is Monday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Safeway Club Card Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Tuesday, and the shortest are on Friday.
This is the #2 most popular Safeway phone number out of 3. Click above to go back to the main customer service number and other contact information, including Safeway email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Safeway phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4, when prompted for club card, press "0#", repeat 3 times. This is the number for the Consumer Brands department for product specific questions.
Below are some clips we've found from Safeway's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling OWN Brands. For quality assurance, your call may be monitored or recorded.
During our interactions with you, we may collect personal information that you or we believe is necessary to review or manage your request or concern.
Any information provided may also be shared with others in the course of determining and providing an appropriate response to you.
If you are calling regarding bioengineering questions please press one."
Excerpt from a call with Safeway
Sunday, July 13, 2025 11:17 PM
What are the hours and when should I call?
Safeway operates the call center for this 888-723-3929 phone number Mon-Fri 6am-5pm PT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 10,273 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Safeway phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Safeway staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Safeway is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 10,273 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Safeway is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Safeway staffs the call center well on Monday.
Why call this Safeway number?
Below is a sample of recent calls to Safeway, and their purpose. Are any of these similar to the reason you are trying to call?
Changing phone number: "I need help to change my number on my Safeway app."
- From a call lasting 13m 56s , Nov 29, 2024 6:30 PM