A:Khan Academy's customer service is exclusively available through their online Help Center, as phone support is not provided. The following videos illustrate how to utilize this service.
Q:
Does Khan Academy offer 24 hour customer service?
A:Not by phone.But you can contact Khan Academy 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Khan Academy Customer Service
There are other ways to contact Khan Academy customer service besides the phone. Below we list them by medium, from most to least popular.
Report a problem using Khan Academy's app
To access the Khan Academy Support Center, select the "Help & Feedback" link from the profile menu.
Open the Khan Academy app and click the gear icon in the upper right hand corner. Next, click "Help & Feedback" then click "Open in browser." Then click the three lines in the upper right hand corner. Next, click "Report a problem." Click the dropdown menu and select the option that describes your issue. Fill out the form with the requested information, attach any screenshots and then click "Submit."
Report a problem on Khan Academy's website
Watch this video for directions on how to access Khan Academy's online Help Center.
The process for accessing Khan Academy support is the same across both its app and website.
Get back into your Khan Academy account
Even if your Khan Academy account is locked, hacked, or you've forgotten your login information, you are still able to contact support. This video will show you how.
Go to the Khan Academy website and scroll down to the bottom of the page and click "Help Center" under "Contact". Next, click "Report a problem" in the upper right hand corner. Click the dropdown menu and select the option that says "I'm having an issue managing my account." Fill out the form with the requested information, attach any screenshots and then click "Submit."
Khan Academy Customer Service on X (formerly Twitter)
Use the link to connect with customer service through Twitter
24 hours, 7 days
Khan Academy, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Khan Academy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Khan Academy?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Khan Academy, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Click the link above to get answers to just about any Khan Academy customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.
You came here to see Khan Academy's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Khan Academy agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Khan Academy anyways and help you with your issue. Over the last 18 months, 83,581 customers like you have come in search of a phone number for Khan Academy and helped us confirm they don't have one. Common reasons that people try to call Khan Academy customer support department include and other customer service issues. Rather than trying to call Khan Academy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now Khan Academy doesn't have any phone numbers. It's not always clear what is the best way to talk to Khan Academy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Khan Academy Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Khan Academy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Khan Academy customers like yourself.
GetHuman does not provide call center services or customer support operations for Khan Academy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Khan Academy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.