Capital One Auto Finance Auto Loans

Below are some clips we've found from Capital One Auto Finance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Or if you prefer, you can hang up now and call back when you have it ready.
Wait. When you are ready, just enter the number or press the star key to say it."

You can now simply speak to our automated system to get the help you need.
To access your account, I'll need some more information. Please say or enter either your account number or your Social Security number."

When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Capital One Auto Finance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Capital One Auto Finance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.