How do I talk to a human at this Bath & Body Works number?
A:Direct to a human
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 6am-2pm EST.The least busy day is Monday, and the most busy day is Wednesday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Bath & Body Works Privacy & Security?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Thursday.
This is the #2 most popular Bath & Body Works phone number out of 2. Click above to go back to the main customer service number and other contact information, including Bath & Body Works email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 1 for English. Next, you must choose an option 1-3 or 9. · To check the status of your order, press 1. For the mailing list, press 2. For online customer care or to place an order, press 3. For medical assistance, press 8.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Bath & Body Works phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Direct to a human
Below are some clips we've found from Bath & Body Works's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Bath and Body Works customer care.
Thank Your call and any callback you request may be monitored recorded, and accessed by us and our third party service providers to enable training and ensure quality and customer satisfaction.
Please review our privacy policy at the Bath and Body Works home page for details on how we handle your information.
To check the status"
Excerpt from a call with Bath & Body Works
Wednesday, July 23, 2025 2:11 PM
They may ask you to enter information with the dial pad
"For questions regarding our mailing list for status of your order, placed on Bath and Body Works dot com, please press one.
For status of your order, please enter your fourteen digit order number."
Excerpt from a call with Bath & Body Works
Friday, August 15, 2025 7:29 PM
They may ask you to say or enter information
"Thank you for calling Bath and Body Works customer care.
For English, press or say one."
Excerpt from a call with Bath & Body Works
Friday, November 7, 2025 4:01 PM
What are the hours and when should I call?
Bath & Body Works operates the call center for this 877-832-9272 phone number Mon-Fri 6am-2pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 5,203 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Bath & Body Works phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Bath & Body Works staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Bath & Body Works is Monday.The most busy day to call is Wednesday.Again, this is based on a sample of 5,203 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Bath & Body Works is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Bath & Body Works staffs the call center well on Monday.
Why call this Bath & Body Works number?
Below is a sample of recent calls to Bath & Body Works, and their purpose. Are any of these similar to the reason you are trying to call?
Report damaged items: "I purchased five wallflowers and they had them five for twenty eight dollars, but they were broken."
- From a call lasting 34m 24s , Nov 20, 2025 12:17 AM
Cart issue while shopping: "It says that it's out of stock to ship and to pick up in the store, but it won't let me delete it."
- From a call lasting 47m 2s , Oct 5, 2025 7:46 PM
Missing order confirmation: "I always get a confirmation a few minutes after I placed an order, I didn't get one."
- From a call lasting 11m 40s , Aug 15, 2025 7:29 PM
Order shipped to wrong location: "I had that sent to the wrong place."
- From a call lasting 6m 20s , Aug 14, 2025 7:58 PM