How do I talk to a live human at August Smart Locks?
A:Calling this August Smart Locks number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at August Smart Locks for you.
Q:
Does August Smart Locks offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 9am-5pm EST.The least busy day is Thursday, and the most busy day is Wednesday.Schedule a call when the call center is open and when it's convenient for you.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for August Smart Locks below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this August Smart Locks phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this August Smart Locks number should go right to a real human being
Below are some clips we've found from August Smart Locks's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello. Thank you for calling August Home.
Please listen closely at the following menu options."
Excerpt from a call with August Smart Locks
Monday, October 21, 2024 5:36 PM
The first phone menu
"Thank you for calling August Home.
Press one for billing.
Press two for August smart lock.
Press three for doorbell camera."
Excerpt from a call with August Smart Locks
Friday, June 14, 2024 2:42 PM
In fact, much of this information on this page is superfluous because this August Smart Locks phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
August Smart Locks operates the call center for this 844-284-8781 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 13,442 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with August Smart Locks at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this August Smart Locks phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like August Smart Locks staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call August Smart Locks is Thursday.The most busy day to call is Wednesday.Again, this is based on a sample of 13,442 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call August Smart Locks is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that August Smart Locks staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call August Smart Locks
If you have time to do a bit of reading before you call August Smart Locks, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any August Smart Locks customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to August Smart Locks, and their purpose. Are any of these similar to the reason you are trying to call?
Delivery date issue: "However, after completing the purchase, you're telling me that it's collect can collect it December nine, and I will not be in the country."
- From a call lasting 10m 17s , Nov 24, 2025 12:45 PM
Selling house procedures: "So how does that work for the next for the buyers?"
- From a call lasting 10m 38s , Aug 12, 2025 8:04 PM
Smart lock battery issue: "It says the lock batteries are low."
- From a call lasting 8m 47s , Nov 11, 2024 8:40 PM
Stuck in app settings: "So how can I get back to my August app?"
- From a call lasting 5m 39s , Oct 21, 2024 5:36 PM
Troubleshooting battery replacement: "We changed the Wi Fi and now need to replace the batteries in the August smart lock."
- From a call lasting 41m 4s , Feb 20, 2024 4:28 PM
More August Smart Locks Customer Service Contacts
There are of course other ways to contact August Smart Locks customer service besides the phone. Below we list the best ones, by medium.
August Smart Locks Customer Help Desk / Web Support
Use this link to get customer service support online
As a last, sometimes only, resort- August Smart Locks customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is August Smart Locks's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a August Smart Locks agent. This phone number is August Smart Locks's best phone number because 80,651 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-284-8781 include and other customer service issues. Rather than trying to call August Smart Locks first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, August Smart Locks has 1 phone number. It's not always clear what is the best way to talk to August Smart Locks representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for August Smart Locks. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like August Smart Locks. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.