The question we are asked most often is about how to talk to iLovedooney.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Yes, items can be exchanged for a different color, subject to availability. Exchanges must be requested within 30 days of the delivery date.
Asked Jul 24, 2024 3:46 PM
Placed order but my 10% newsletter coupon didn’t work
If your 10% newsletter coupon didn't work when you placed your order, it could be due to several reasons such as:
- The coupon code may have expired.
- It might not be applicable to sale items or certain collections.
- There could have been a technical issue during checkout.
Please verify the terms and conditions of the coupon as errors or restrictions often cause such issues.
Asked Jul 14, 2024 2:08 PM
Help me with my iLovedooney.com customer service issue
The return policy for iLovedooney.com is designed to provide customers with peace of mind when purchasing their favorite Dooney & Bourke
Customers should note that certain items may be excluded from the return policy, such as personalized products or items marked as final sale. To initiate a return, customers typically need to follow a particular process which may include obtaining a return authorization or completing a returns form. Refunds are usually processed back to the original payment method once the returned items have been received and inspected.
For precise details about the return policy, including any specific terms and conditions that may apply, customers are encouraged to review the current web page dedicated to returns on iLovedooney.com. This page will provide the most up-to-date information regarding returning items, including the necessary steps to take if a return is needed. By consulting this resource, customers can ensure they are following the correct procedures and have all pertinent information at hand....
iLovedooney.com is primarily a platform for enthusiasts of Dooney & Bourke products, and it provides a marketplace for buying and discussing
If you are uncertain about the return process for a specific retailer, it can be helpful to visit their website or contact their customer service directly for assistance. For inquiries related to products purchased specifically from iLovedooney.com, their website will provide relevant contact information and guidelines. It is always best to understand the return policies in place to ensure a smooth return process....
iLovedooney.com typically utilizes a variety of reliable shipping carriers to ensure that orders are delivered efficiently and safely.
Customers can often find detailed information about shipping methods and estimated delivery times directly on the iLovedooney.com website. It is advisable to check the current webpage, as shipping options may be updated or changed based on their logistics partnerships. If you have specific questions about your order or shipping preferences, the website typically provides guidance on how to find the necessary details....
If a customer receives the wrong item from iLovedooney.com, the first step is to carefully review the order confirmation and the item
Customers may need to follow specific procedures, including having the original packaging and any packing slips handy to ensure a smooth return process. Additionally, it is wise to check for any time limits that may apply to returns or exchanges. For further assistance, customers can often find helpful contact information on the current web page. This will guide them on reaching out for more specific help regarding their situation....
We look to the iLovedooney.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.