In a nutshell: An eHarmony Premium subscription grants unlimited matches, messaging, profile views, and more. Members appreciate the platform's high-quality members and ability to connect locally and globally.
Having an eHarmony Premium subscription gives you access to the dating platform's features, such as unlimited matches and messaging, viewing unlimited profiles, distance search, detailed personality profile, and seeing who's viewed your profile. Users prefer this dating platform as it has the highest quality of members, and users can easily connect with singles in their area and even abroad. Members can opt for a 6-month, 12-month, and 24-month plan with eharmony. If you have a subscription and want to cancel it because you've found the love of your life, read this guide.
The first step to cancelling your premium membership with eHarmony is to log in to your account. Sign in with your email address and password. You can also log in with your Apple or Google account.
You can find this on your homepage. Just tap on your profile picture to see this option.
You will be taken to the Manage Profile page. Click on Amend subscription and verify your account by entering your password.
Don't forget to thoroughly read the details about canceling your eHarmony premium subscription. Note that once the automatic renewal is turned off, members can still use the premium subscription features until their term ends. If you opt for a 6-month subscription and you cancel on the 3rd month, note that you will still be charged for the remaining three months. This also means that you still have full access to the membership until the 6th month ends.
If you're subscribed to eHarmony via Apple or Google, use the following steps below.
Make sure you have your Apple device with you when signing in to your iTunes account on the web. Apple will perform a verification by asking you to enter the 6-digit code that is sent to your Apple device. Enter the code to log in to your account successfully.
The process is the same if you have a Google Play account. Simply log in and go to Subscriptions and cancel the subscription. Follow the on-screen instructions on how to successfully cancel your eHarmony premium subscription.
If, for some reason, you're still unable to cancel your eHarmony membership, feel free to also get in touch with their customer support. Go to https://support.eharmony.com and tap Contact Customer Care.
The email and subject are auto-filled. Just enter your question and click Next. Then follow the on-screen instructions on how to get in touch with the eHarmony customer support team. Wait for eHarmony to get back in touch with you regarding your query.
To avoid problems with your cancellations, make sure to cancel them at least 24 hours before your next billing date. Better yet, cancel the auto-renewal ahead of time. Note that no refund is offered for an unused eharmony subscription.
After canceling your membership, you can still access eHarmony's features until your current term ends. If you have a 12-month subscription and cancel on the 8th month, you still have four more months to use eharmony. After 12 months, you can still use the dating platform, but you won't be able to send messages or view unlimited profiles. You can also still renew your subscription if you wish to use eHarmony again in the future. Do you have any questions or clarifications regarding canceling your eHarmony account? Don't hesitate to get in touch with Customer Support.
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