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eBookers.com Customer FAQ

Top Answers & How-to Guides

What is eBookers.com's Phone Number?

The question we are asked most often is about how to talk to eBookers.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What types of travel insurance options are offered on eBookers.com?

eBookers.com offers several types of travel insurance options to cater to different travelers' needs. Typically, these options include The insurance policies usually encompass a range of coverage features, such as trip cancellation, trip interruption, lost or stolen baggage, medical expenses, and personal liability. Some plans may also provide coverage for specific activities like adventure sports or rental car insurance, allowing travelers to customize their insurance according to their itinerary and activities planned. Additionally, eBookers.com may offer options for family coverage, which allows families to be insured under one policy, often at a discounted rate. It is essential for travelers to carefully review the terms and conditions of each insurance policy, as coverage can vary. For specific details regarding the travel insurance options available, travelers should refer to the relevant sections on eBookers.com, including the policy descriptions and coverage limitations, which can provide the latest information....
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Booking Process

How can I check-in for my flight?

To check in for a flight booked through eBookers.com, a traveler generally has a few options available to them, depending on the airline's Additionally, some airlines allow check-in through automated kiosks at the airport. Travelers can either print their boarding passes at these kiosks or have them sent to their mobile devices. Alternatively, check-in can always be completed at the airline’s designated check-in counter at the airport, where airline staff can assist with the process. It is important for travelers to verify their specific airline’s check-in options, as procedures may vary. For more detailed information and specific guidance, it is advisable to check the current web page of the airline with which the flight is booked....

Can I book both flights and hotels together on eBookers.com?

Yes, eBookers.com provides the option to book both flights and hotels together. This feature allows users to create complete travel Additionally, eBookers.com often provides tailored recommendations and filters to assist travelers in finding the best options that suit their preferences. It is advisable to review the details of the package carefully, including policies relating to cancellations and modifications. For further assistance or inquiries regarding specific bookings, one may want to check the current web page for relevant contact information or support resources....

How do I check the status of my booking on eBookers.com?

To check the status of a booking on eBookers.com, a user can follow a straightforward process. First, it is advisable to visit the In this section, a user will be prompted to enter specific details, such as the booking reference number and the email address used when making the reservation. After inputting the necessary information, the user can click on the appropriate button to retrieve the booking details. This will provide information regarding flight status, accommodation details, and any relevant updates related to the booking. If a user encounters any difficulties while trying to check their booking status, it is recommended to explore the Frequently Asked Questions or Help section on the eBookers website, as it often contains helpful guidance and troubleshooting tips. This can enhance the user experience and provide clarity on any queries regarding the booking status....

Can I modify my hotel reservation after booking?

Yes, it is possible to modify a hotel reservation after it has been booked through eBookers.com. Generally, the ability to make changes In order to modify a reservation, users typically need to access their account on the eBookers.com platform. After logging in, one should locate the booking confirmation email, which contains important details regarding the reservation. The website usually provides the necessary options to manage bookings directly on the current webpage. It is worth noting that any changes made could also affect the overall pricing, so it is advisable to review the updated total before confirming any adjustments. For individuals who prefer direct assistance or have specific queries, it might be beneficial to refer to the contact information available on the website. This can provide additional help regarding modification options and any potential implications based on the reservation made....

Cancellation and Modifications

Is it possible to cancel or modify my booking?

Yes, it is indeed possible to cancel or modify a booking made through eBookers.com, but this largely depends on the specific terms Typically, the ability to modify or cancel a booking will be influenced by the fare rules of the airline or the policy of the hotel. Some bookings may be fully flexible, allowing changes or cancellations without any penalty, while others may impose fees or have strict no-change policies. It is important for customers to review their confirmation email or the booking details on eBookers.com to understand the specific conditions that apply to their reservation. In the event that a change is necessary, customers can often manage their bookings directly on the eBookers.com website. By entering their booking reference and last name, they may be able to view options for modification or cancellation. However, if the booking was made through a third party or under specific promotional fares, the procedure might differ. For the most accurate and relevant information, customers are encouraged to look at the specific terms and conditions associated with their booking on the eBookers website. Additionally, customers may find helpful resources and contact information if they require further assistance....

Can I earn loyalty points when booking through eBookers.com?

eBookers.com does offer a loyalty program that allows customers to earn points on their bookings. This program is designed to reward When customers book hotels, flights, or other travel services through eBookers.com, they typically receive points based on the total value of their purchase. However, not all bookings may be eligible for points, so it is advisable to review the details of the loyalty program carefully. Additionally, the accumulation of points may depend on being a registered user of the program, thus it may be beneficial to create an account if one has not done so already. For any specific inquiries or to get the latest updates on the loyalty program, customers can refer to the current web page for contact information and further details....

What is the eBookers.com cancellation policy?

eBookers.com has a cancellation policy that can vary based on the type of booking made, whether it be a flight, hotel, or package. When booking through eBookers.com, it is important to carefully review the specific terms and conditions associated with the chosen service. These details are typically outlined during the booking process and can be found in the confirmation email after a reservation is made. Customers can check the cancellation terms applicable to their booking type directly on the eBookers.com website or within their account dashboard. If customers need to initiate a cancellation, it is advisable to do so as soon as possible, as certain cancellation deadlines exist. It is also worthwhile to remember that cancellation policies may be impacted by external factors such as travel advisories or specific circumstances related to the booking. Overall, understanding the specific cancellation policy for each booking is crucial to avoid any unwanted charges. For up-to-date information or specific inquiries, customers might want to refer to the eBookers.com website, where the latest policies and contact information are readily available....

Payment and Fees

What payment methods are accepted on eBookers.com?

eBookers.com accepts a variety of payment methods to accommodate its customers' preferences. Generally, users can pay for their bookings It is important for customers to check the payment options available during the checkout process as they may vary depending on the booking type or the specific terms of their reservation. Furthermore, eBookers.com also ensures that transactions are processed securely to protect users' financial information. For the most accurate and up-to-date information regarding accepted payment methods, it is advisable to review the relevant sections on the eBookers.com website. This will provide the latest details regarding payment options and any specific requirements that may apply....

Are there any additional fees or charges when booking on eBookers.com?

When booking on eBookers.com, users may encounter various fees and charges depending on the type of booking they make. Generally, the Furthermore, users should be aware of currency conversion fees when booking in a different currency. Payment methods may also impact the overall cost; for instance, some credit cards may charge international transaction fees. Users are encouraged to thoroughly review the terms and conditions associated with their particular booking to avoid any surprises. Finally, eBookers.com may have specific policies related to cancellation or changes that could involve fees as well. For the most accurate information regarding fees, it is advisable for users to carefully read through the booking details presented at the checkout stage. Should additional queries arise, checking the current webpage may provide further insights or contact information for assistance....

Are there any discounts available for eBookers.com users?

eBookers.com often provides various discounts and promotional offers to users. These can vary widely depending on the time of year, It is also worth noting that eBookers.com may have a newsletter subscription, where users can sign up to receive updates on the latest offers and deals directly to their inbox. Furthermore, users can frequently check the website for any banner announcements or dedicated sections that highlight current promotions. For the most accurate and up-to-date information on available discounts, it is always a good idea to visit the eBookers.com website directly. There, users will find detailed information on any ongoing promotions, as well as the terms and conditions that may apply....

Travel Services

Can I rent a car through eBookers.com?

Yes, eBookers.com does offer car rental services as part of its travel options. Customers can easily book car rentals alongside flights, It is important to review the rental terms and conditions, including policies regarding insurance, fuel, and mileage limits, to avoid any surprises during the rental period. Additionally, eBookers.com may provide information on additional services, such as GPS rentals or child seats, which can enhance the travel experience. To find the most current options and details about car rentals, it is advisable to visit the eBookers.com website directly....

Is travel insurance available for purchase on eBookers.com?

eBookers.com often offers travel insurance options as part of their booking services. When customers book flights, accommodations,...

What is the policy for checking in to hotels booked through eBookers.com?

When booking a hotel through eBookers.com, the check-in policy generally varies by hotel, but there are some common elements to keep In many cases, guests must present a valid identification document, such as a passport or a driver's license, as well as the credit card used to make the reservation upon arrival. Some hotels may also require a deposit for incidental charges, which can be held on the credit card during the stay. If guests anticipate arriving later than the standard check-in time, it is courteous to inform the hotel in advance so that they can accommodate the late arrival without any issues. In certain situations, guests may also have the option to request early check-in directly with the hotel, but this is subject to availability. It is important to remember that policies can differ significantly between properties, therefore guests should consult their booking details or the hotel's official website for any unique requirements or exceptions. For the most accurate and updated information about specific hotels, checking the current web page is recommended....

What types of travel insurance options are offered on eBookers.com?

eBookers.com offers several types of travel insurance options to cater to different travelers' needs. Typically, these options include The insurance policies usually encompass a range of coverage features, such as trip cancellation, trip interruption, lost or stolen baggage, medical expenses, and personal liability. Some plans may also provide coverage for specific activities like adventure sports or rental car insurance, allowing travelers to customize their insurance according to their itinerary and activities planned. Additionally, eBookers.com may offer options for family coverage, which allows families to be insured under one policy, often at a discounted rate. It is essential for travelers to carefully review the terms and conditions of each insurance policy, as coverage can vary. For specific details regarding the travel insurance options available, travelers should refer to the relevant sections on eBookers.com, including the policy descriptions and coverage limitations, which can provide the latest information....

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