Wyndham Worldwide Resorts Customer FAQ

Wyndham adopted new change and cancellation guidelines in response to COVID-19. Guests who aren't allowed to travel due to COVID-related...

When booking a stay with Wyndham Worldwide Resorts, travelers should be aware that there may be additional fees or taxes that apply Resort fees, for instance, are a common practice at many hotels and may include amenities such as Wi-Fi access, pool usage, and fitness center access. It is advisable for guests to carefully review the terms and conditions at the time of booking, as this information is often outlined in detail before finalizing the reservation. For the most accurate information regarding any potential extra costs, guests are encouraged to refer to the specific property page on the Wyndham website where they are considering a stay. This can provide greater transparency regarding applicable fees, taxes, and any other relevant details that may affect the total cost of the reservation....

Encompassing a number of known hotel and motel chains, Wyndham resorts is the largest chain in the world and you can book at stay at...

When your plans change, Wyndham makes it easy to cancel your reservation in a few clicks online or a few taps through the app on your...

To avoid being charged or to get a refund, make sure you cancel the reservation first or contact the hotel directly if there's a delay...

While it is easy to cancel a room at Wyndham in a few steps online, it's important to read the cancellation policy at the time you...

If your stay at one of Wyndham's resorts or hotels ended with a bill containing a surprise charge, you might want to dispute the charge...

Yes, it is possible to make changes to a booking after it has been confirmed with Wyndham Worldwide Resorts, but the process may vary Guests are encouraged to review their confirmation email for any details or restrictions regarding changes to their booking. Additionally, the Wyndham website provides helpful information about managing reservations, where guests can find options for making changes or cancellations. It is always advisable to check for the most current policies and procedures, as well as any associated fees. For direct assistance or specific inquiries, the necessary contact information can be found on the Wyndham website....

Wyndham Worldwide Resorts has specific cancellation policies that can vary based on the type of booking, including promotional or discounted Typically, promotional bookings may be non-refundable or have limited flexibility regarding changes or cancellations. For example, some promotional rates may require cancellation a certain number of days in advance to avoid penalties or forfeiture of payments. Conversely, other promotional offers may allow for some changes to be made, but typically within a specific time frame. Guests are encouraged to pay close attention to the details provided during the booking process, as these details will outline the specific cancellation policy applicable to their reservation. Additionally, because policies can change or be specific to certain promotions or destinations, it is advisable for guests to visit the official Wyndham website to locate the most up-to-date information regarding cancellation policies. On the website, guests can also find additional support through customer service options if they have specific inquiries about their reservations. Understanding the cancellation terms prior to booking can help ensure a smooth experience, should plans change....

If you book a hotel room at a Wyndham hotel or resort, you should receive a confirmation email. If you do not, check your email spam...

To file a complaint about the property, first, make sure that the property is a Wyndham property. Next, click the link to view the...

Wyndham Resorts offers a wide range of amenities designed to enhance the comfort and enjoyment of guests during their stay. Each Wyndham Many Wyndham Resorts provide on-site dining options, which may include casual eateries, full-service restaurants, and bars. Guests can also find amenities focused on recreation and relaxation, such as swimming pools, hot tubs, and fitness centers. Some resorts feature spa services, providing a perfect opportunity for guests to unwind and indulge in treatments. Additionally, certain Wyndham properties offer access to outdoor activities, including golf courses, hiking trails, and water sports, depending on the destination. Business travelers may appreciate amenities such as meeting rooms and business centers, catering to their professional needs. For families traveling with children, many resorts provide kid-friendly amenities and activities designed to keep younger guests engaged. In many cases, guests have access to laundry facilities, complimentary parking, and Wi-Fi. For the most accurate and up-to-date information on specific amenities, it is advisable to visit the official Wyndham website and explore the offerings at different locations....

Check-in and check-out times at Wyndham Resorts can vary depending on the specific property and its policies. Generally, check-in time...

Wyndham Worldwide Resorts has a pet policy that varies depending on the specific property. Some Wyndham locations may be pet-friendly...

The minimum age requirement for checking in at Wyndham Resorts typically varies by location. Generally, guests are required to be at...

Wyndham Worldwide Resorts typically allows for reservations to be transferred to another individual, but this can depend on the specific To initiate a transfer, the original reservation holder usually needs to communicate directly with the reservation system or customer service of Wyndham. This may involve providing details about the new individual who will be taking over the reservation. The individual taking the reservation over may also need to provide identification or confirm acceptance of the booking terms. For the most accurate and up-to-date information, it is advisable to consult the relevant section on the Wyndham website. There, you can find specific policies regarding reservation transfers and any other pertinent guidelines....

Wyndham Resorts places a strong emphasis on inclusivity and accessibility for all guests, including those with disabilities. Many Wyndham In addition to accessible rooms, many Wyndham locations strive to provide accessible common areas and amenities, making it easier for guests with disabilities to enjoy their stay. It is always a good idea for guests to confirm specific accessibility features at the property they plan to visit, as these can vary from one location to another. For the most up-to-date and detailed information, guests are encouraged to visit the official Wyndham website. There, they can find specific details about accessibility features at individual resorts and make arrangements to ensure that their stay meets their needs....

Wyndham Worldwide Resorts has a general policy regarding smoking that varies by location, but many properties are designated as smoke-free Individual properties may have different rules or exceptions, so it is advisable for guests to review the specific smoking policy for the resort they plan to visit. This information is often provided on the resort's official website, where guests can find details about amenities, policies, and regulations. Furthermore, it is important to note that violations of the smoking policy may result in cleaning fees or other penalties, which further underscores the importance of being aware of and adhering to the property's specific guidelines. Guests interested in more detailed information should check the current web page for their chosen Wyndham property, as this is where the most accurate and updated policies can be found....