Westin Hotels Customer FAQ

If your plans have changed and you need to cancel an upcoming stay at a Westin Hotel, you have a few options available. You can call...

It is possible to obtain a refund from Westin Hotels by visiting its website and canceling your booking. The refund is automatic if...

The cancellation policy for your stay at Westin is dependent upon the type of rate you selected when booking your room. Most prepaid...

Marriott's Westin Hotel chain does provide some relief for travelers who have a change of plans and need to cancel their stay; however,...

The cancellation policy for reservations made through third-party websites can vary depending on the specific platform used to make Guests should also keep in mind that pre-paid or discounted reservations may have stricter cancellation policies compared to flexible bookings, which often allow for changes or cancellations without penalties up to a certain date. Additionally, since policies can change, it is prudent to check the specific third-party website for the most current information regarding cancellation policies. For guests seeking detailed guidance, they may want to refer to the confirmation email received upon booking, as this typically contains pertinent information about the reservation. If further clarification is needed, visiting the third-party website directly or reviewing the terms at marriott.com might be beneficial for contacting guest services....

Westin Hotels has luxury accommodations in major cities around the world, and booking your stay can be done in just a few clicks on...

You'll need to go to your Westin account. Click Reserve Link and select View Reservations to dispute a charge. Choose the reservation...

Westin Hotels makes it easy to book your room online. Once you choose your room and enter your payment information, you should receive...

When filing a complaint to Westin Hotels, it is important to identify the owner and find out who to contact. If possible, collect evidence...

Westin Hotels typically offers a standard check-in time of 3:00 PM and a check-out time of 12:00 PM. However, these times can vary...

Yes, Westin Hotels provides a loyalty program known as Marriott Bonvoy. This program is designed to reward guests for their loyalty...

Westin Hotels typically embraces a pet-friendly policy, allowing dogs in many of their locations. This policy reflects their commitment...

Westin Hotels takes guest comfort and health seriously, and as such, many properties in the Westin Hotels & Resorts family are smoke-free....

Westin Hotels generally allow guests to request a late check-out, subject to availability and certain conditions. The standard check-out It is important to remember that policies can vary by location, and the ability to accommodate late check-out requests may depend on the hotel's occupancy levels. For the most accurate and up-to-date information regarding late check-out policies, individuals should consult the specific Westin property they are interested in or review the information available on the current web page....

A standard room at Westin Hotels typically includes a range of thoughtful amenities designed to enhance the guest experience and ensure The in-room entertainment option usually includes a flat-screen television with cable channels, allowing guests to unwind with their favorite shows or movies. A coffee maker and complimentary coffee or tea service are often provided, so guests can enjoy a warm beverage in the comfort of their room. For added convenience, standard rooms usually feature a mini-refrigerator, perfect for keeping snacks and drinks chilled. Complimentary high-speed Wi-Fi is typically available, enabling guests to stay connected during their visit. Bathrooms in standard rooms are often equipped with luxurious bath amenities, including high-quality toiletries and plush towels, as well as a shower or a separate bathtub setup. It is important to note that specific amenities may vary by location, so guests are encouraged to check the Westin Hotels website for detailed information regarding the particular property they are interested in....

Yes, guests can typically request a specific room type or location when booking at Westin Hotels. The Westin aims to accommodate guests'...

Westin Hotels often strives to accommodate special requests to enhance guests' experiences. Common requests such as extra pillows,...

Yes, Westin Hotels and Resorts are committed to providing accessible accommodations to meet the needs of all guests. Most Westin properties...

Westin Hotels may offer airport shuttle service at select locations, but this is not a guaranteed feature across all properties. Many...

Westin Hotels take wellness and fitness very seriously, offering guests access to a well-equipped gym or fitness center at most of Westin Hotels understand the importance of maintaining a fitness routine while traveling, and they strive to make this experience as enjoyable and convenient as possible. The specific amenities available can vary by property, so guests are encouraged to check the website for details about the fitness center at their intended location. This will provide the most accurate information on the facilities and services offered....

Westin Hotels typically offers room service at many of their locations. Guests can enjoy a selection of delicious meals, snacks, and...

Westin Hotels typically offer parking services, but the availability and charges can vary by location. Many Westin properties provide Charges for parking at Westin Hotels can differ depending on several factors, such as the location of the hotel, whether the parking is self-serve or valet, and if the parking is included as part of a hotel package. Some locations may offer complimentary parking for certain guests or during specific promotions, while others may charge a daily fee. To get the most accurate and up-to-date information regarding parking options and associated charges at a specific Westin location, it is advisable to check the hotel’s official page. There, you can typically find all details regarding amenities, services, and costs related to parking. This information will aid in making an informed decision when planning a stay at a Westin property....