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Waste Management Customer FAQ

Top Answers & How-to Guides

What is Waste Management's Phone Number?

The question we are asked most often is about how to talk to Waste Management customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I have a question about my bill from Waste Management?

If an individual has a question about their bill from Waste Management, it is advisable to gather all relevant information, such as...
Ask any question you have about Waste Management customer service, get an answer now.

Recent Waste Management Customer Questions

who can i speak to about recycle not being picked up today

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Oct 1, 2025 2:01 AM

How to schedule an extra pickup

To schedule an extra pickup with Waste Management, you typically need to go online through your account or call customer service to request the service. Depending on your location, service options may vary, and additional fees may apply for extra pickups.
Asked Jul 27, 2025 1:35 PM

types of plastic to put in recycle bin

In most areas, it's acceptable to recycle plastic types #1 (PET, Polyethylene Terephthalate) and #2 (HDPE, High-Density Polyethylene), commonly used in bottles and jugs, in your curbside recycling bin. However, the specifics may depend on the local recycling program in your area. Plastic items should be clean and dry. Items like plastic bags, plastic wrap or any soft, flexible plastic materials often cannot be recycled curbside and may need to be taken to a specific collection point. Always check with local regulations or waste management services to confirm what can be recycled.
Asked Apr 8, 2024 7:40 PM

Help me with my Waste Management customer service issue

Service Setup

How Do I Setup Service for Waste Management?

If you are looking for trash pick-up for your home or business, or you need a dumpster for a short-term project, you can set up service...

Can I schedule additional pickups or special collections through Waste Management?

Yes, Waste Management offers options for scheduling additional pickups and special collections. Customers can typically request these In many cases, customers may be able to arrange for extra pickups through the Waste Management website, where they can find detailed information about available services specific to their area. There might be specific guidelines or fees associated with special collections, so it is important for customers to check the current policies regarding items that can be collected and the scheduling process. Customers are encouraged to look on the Waste Management website for the most accurate and up-to-date information about scheduling additional pickups or special collection services in their local area. This resource can provide detailed instructions and contact information if further assistance is needed....

Waste Handling

What types of waste does Waste Management handle?

Waste Management handles a wide variety of waste types to ensure proper disposal and recycling. The primary categories include residential...

What are the guidelines for disposing of hazardous waste?

Disposing of hazardous waste requires careful consideration and adherence to specific guidelines to ensure safety and environmental It is essential to keep hazardous waste in its original container if possible, as this helps retain important information about the contents. If transfer is necessary, using appropriate, properly labeled containers that can safely hold the materials is crucial. Hazardous waste should never be mixed with regular trash or recyclables, and it is important to follow any local disposal methods, including designated drop-off centers or collection events specifically for hazardous waste. Some common examples of hazardous waste include batteries, paint, chemicals, and certain electronics. For individuals or businesses looking to dispose of hazardous waste responsibly, Waste Management typically provides resources and information about their collection and disposal services available in your area. For specific guidelines tailored to your locality, it is advisable to refer to the current Waste Management website or local environmental agencies....

Are there guidelines for yard waste disposal with Waste Management?

Yes, Waste Management has specific guidelines for yard waste disposal to ensure that it is handled in an environmentally responsible Customers should also avoid mixing yard waste with other types of waste, as this can complicate the processing of materials and hinder recycling efforts. Additionally, there may be size and weight restrictions for branches or limbs, which customers should be aware of before disposal. For precise information on specific requirements, including collection days or any local regulations that may apply, it is recommended to visit Waste Management's official website. There, customers can find the most accurate and up-to-date guidelines for yard waste disposal in their area....

Recycling Services

Can Waste Management provide recycling services?

Yes, Waste Management does offer recycling services as part of their commitment to sustainability and environmental responsibility....

What community initiatives does Waste Management participate in for sustainability?

Waste Management believes in fostering sustainability through various community initiatives aimed at promoting environmental stewardship Additionally, Waste Management often partners with local organizations to host clean-up events in neighborhoods, parks, and waterways. These events not only improve the local environment but also encourage community involvement and awareness regarding littering and waste disposal. Moreover, Waste Management supports initiatives that promote composting and organic waste diversion. They may provide resources and tools for community members to start composting at home, which can significantly reduce organic waste sent to landfills. Lastly, Waste Management actively engages in supporting local governments and organizations in their quest for sustainable waste management practices. They often provide expertise and share innovations in waste reduction, helping communities implement more sustainable solutions tailored to their specific needs. More information regarding their initiatives can often be found on their current web page, which details various programs and ongoing sustainability efforts....

Payment and Billing

What are the accepted methods of payment for Waste Management services?

Waste Management typically offers several methods of payment to accommodate its customers. Payments can usually be made through a variety...

What should I do if I have a question about my bill from Waste Management?

If an individual has a question about their bill from Waste Management, it is advisable to gather all relevant information, such as...

Collection Schedule

What is the schedule for waste collection in my area?

The schedule for waste collection can vary significantly depending on the specific location and the type of service provided by Waste...

How can I report a missed pickup with Waste Management?

If you need to report a missed pickup with Waste Management, it is best to visit their official website, where you can find relevant...

Special Services

Does Waste Management offer bulk waste pickup services?

Waste Management does offer bulk waste pickup services. These services are designed to help customers dispose of large items that cannot...

Does Waste Management offer dumpster rental services?

Yes, Waste Management does offer dumpster rental services. These services are designed to cater to a wide variety of needs, including...
We look to the Waste Management issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Waste Management issues reported to GetHuman
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