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VisionPros USA Customer FAQ

Top Answers & How-to Guides

What is VisionPros USA's Phone Number?

The question we are asked most often is about how to talk to VisionPros USA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I get a prescription for Vision Pro Contacts online?

VisionPros USA offers a wide variety of contact lenses, but obtaining a prescription for contact lenses online typically requires a...
Ask any question you have about VisionPros USA customer service, get an answer now.

Wearing Schedule and Duration

What is the recommended wearing schedule for Vision Pro Contacts?

Vision Pros USA offers a variety of contact lenses, including those designed for daily wear and extended wear. The recommended wearing Extended wear contacts can sometimes be worn continuously for several days, but this also depends on the advice of an eye care professional and the specific lens type. Some extended wear lenses are designed for up to 30 days of continuous wear, but it is crucial to follow the guidance provided by an eye care provider regarding usage, cleaning, and replacement schedules. For the most tailored and accurate recommendations, individuals are encouraged to refer to the packaging of their specific contact lenses or visit the Vision Pros USA website to explore the instructions related to the lens type in question. Always prioritize eye health by consulting with an eye care professional for personalized advice....

How long does it take to get used to wearing Vision Pro Contacts?

Adjusting to wearing VisionPro contacts can vary significantly from person to person. Many individuals typically experience a brief It is common for new users to experience slight discomfort or a feeling of having something in the eye initially. However, if discomfort persists beyond the adjustment period or if there are concerns, it is advisable to consult with an eye care professional. For more specific information regarding VisionPro contacts, it may be helpful to refer to the details on the current web page or product descriptions found on visionpros.com....

How long can I wear Vision Pro Contacts each day?

Vision Pros offers a variety of contact lenses, and the recommended wearing time can vary based on the specific type of lenses you...

Usage and Activities

Can I shower or swim while wearing Vision Pro Contacts?

It is generally advised that individuals who wear contacts, including those from VisionPros, take certain precautions when it comes...

Can I wear Vision Pro Contacts while playing sports or exercising?

Wearing VisionPro contact lenses while participating in sports or exercising can generally be safe and beneficial. Many athletes prefer It is important to ensure that the specific type of contact lenses chosen is appropriate for active lifestyles. Some lenses may offer UV protection, which can be advantageous for outdoor sports. Additionally, individuals with specific eye conditions or concerns should consult with an eye care professional to confirm that wearing contacts during exercise is suitable for them. Remember, maintaining proper hygiene and following the care instructions for contact lenses is vital to avoid any complications. For additional information on products suitable for sports, you may want to check the current web page related to VisionPro contact lenses....

Can I wear Vision Pro Contacts if I have dry or sensitive eyes?

It is essential to consider the specific needs of your eyes when choosing contact lenses. VisionPros offers a variety of contact lenses,...

Care and Maintenance

What cleaning solution should I use for Vision Pro Contacts?

When it comes to cleaning Vision Pros contacts, it is essential to use a high-quality contact lens solution recommended for your specific...

Can I use rewetting drops with Vision Pro Contacts?

Yes, rewetting drops can generally be used with Vision Pro Contacts to enhance comfort and provide additional moisture. These drops...

How can I best care for my Vision Pro Contacts?

Caring for contact lenses, including those from VisionPros, is essential to ensure eye health and maintain lens quality. Here are several First, always wash your hands before handling your lenses. Use a gentle soap and make sure to dry your hands with a lint-free towel. This step helps to prevent the transfer of dirt or bacteria onto the lenses. When you are ready to handle your contacts, use the appropriate cleaning solution recommended for your specific type of lenses. VisionPros lenses may come with specific care instructions on the packaging. Be sure to follow these guidelines carefully. When cleaning the lenses, place them in the palm of your hand, apply a few drops of cleaning solution, and gently rub the lens with your finger. This process helps remove any deposits or contaminants. Proper storage of your contacts is equally crucial. Always store them in a clean contact lens case filled with fresh solution. Do not reuse old solution. Additionally, replace your contact lens case every three months to reduce the risk of infection. It is also important to replace your lenses as directed by your eye care professional. Wearing lenses longer than recommended can lead to discomfort and infections. Lastly, do not forget to schedule regular check-ups with your eye care professional to ensure that your eyes remain healthy and to receive any updates on lens care. For more information about specific products and guidelines, it may be helpful to refer to the VisionPros website, where you can find additional resources regarding contact lens care....

Availability and Replacement

How often should I replace my Vision Pro Contacts?

The frequency with which one should replace Vision Pro Contacts typically depends on the specific type of lenses being used. Most contact It is important to follow the wearing schedule recommended by an eye care professional, as individual needs may vary based on factors such as eye health and lifestyle. Additionally, users should check the packaging of their specific lens type for guidance. Ultimately, maintaining proper hygiene and adhering to the recommended replacement schedule is crucial for eye health. For more information on specific products, one might want to refer to the official VisionPros website....

Are Vision Pro Contacts available for astigmatism or presbyopia?

VisionPros offers a range of contact lenses, including options designed for individuals with astigmatism and presbyopia. For astigmatism,...

Are Vision Pro Contacts available in different colors?

VisionPros USA offers a variety of contact lenses, including colored options. Their selection typically features various colors, which...

Prescription and Ordering

Do you offer a warranty on Vision Pro Contacts?

VisionPros USA typically provides a warranty on its products, including contact lenses, to ensure customer satisfaction and quality It is advisable for customers to review the warranty information specifically provided at the time of purchase or check the current web page for detailed information regarding warranties for Vision Pro Contacts or any other products. This will give you the most accurate and complete understanding of the warranty terms and conditions associated with your purchase....

What is the return policy for Vision Pro Contacts?

The return policy for VisionPros USA regarding contact lenses is designed to provide customers with a level of assurance when making For contact lenses that have been opened, VisionPros typically does not accept returns due to safety and hygiene reasons. Customers are encouraged to verify their prescription before placing an order to minimize the chances of needing to return lenses. If there is a discrepancy with the order, such as receiving the incorrect lenses or issues related to defects, customers may have options for returns or exchanges. It is always wise to check the specific details on the VisionPros website for the most current and comprehensive information regarding their return policy, as policies can vary or be updated over time. Additionally, any specific inquiries regarding individual circumstances can be better addressed by reviewing materials available on their customer service pages....

Can I get a prescription for Vision Pro Contacts online?

VisionPros USA offers a wide variety of contact lenses, but obtaining a prescription for contact lenses online typically requires a...

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