1. All Companies › 
  2. Valley Furniture Warehouse Customer Service › 
  3. FAQ
Updated

Valley Furniture Warehouse Customer FAQ

Top Answers & How-to Guides

What is Valley Furniture Warehouse's Phone Number?

The question we are asked most often is about how to talk to Valley Furniture Warehouse customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How does Valley Furniture Warehouse handle damaged merchandise?

Valley Furniture Warehouse takes customer satisfaction seriously and has procedures in place to address situations involving damaged After documenting the damage, customers are generally advised to consult the current website of Valley Furniture Warehouse for specific instructions regarding returns or exchanges. The website often provides clear guidelines on how to proceed with reporting damaged items, including important contact information and necessary steps to follow. In many cases, the customer service team at Valley Furniture Warehouse may require details about the order, including the order number and a description of the damage, to facilitate a prompt resolution. They aim to work quickly to rectify such situations, which may involve arranging for a replacement item to be sent or processing a return, depending on the circumstances. It is important to communicate any damage as soon as possible to ensure a smooth resolution. Therefore, customers are encouraged to review the policies outlined on the Valley Furniture Warehouse website so that they can follow the required process effectively. This ensures that any concerns regarding damaged merchandise are addressed efficiently and satisfactorily....
Ask any question you have about Valley Furniture Warehouse customer service, get an answer now.
Contact Valley Furniture Warehouse customer service

Product Availability

What type of furniture is available at Valley Furniture Warehouse?

Valley Furniture Warehouse offers a diverse selection of furniture pieces that cater to various styles and preferences. Their inventory In the living room category, customers can find comfortable sofas, sectionals, recliners, and entertainment centers to create inviting spaces. For the dining area, Valley Furniture Warehouse provides an array of dining tables, chairs, and barstools, suitable for both casual and formal dining experiences. When it comes to bedroom furniture, shoppers can choose from beds, dressers, nightstands, and wardrobes designed to enhance comfort and organization. Additionally, the retailer features home office furniture, including desks, office chairs, and shelving units, which can help create a productive work environment. Valley Furniture Warehouse also carries an assortment of decor items, such as lamps, rugs, and wall art, to complement any furniture selection. For the latest offerings and specific styles available, visiting the current web page can provide more detailed information....
Read more

What brands does Valley Furniture Warehouse carry?

Valley Furniture Warehouse offers a diverse selection of furniture from several well-known brands. The exact brands may vary over time,...
Read more

Is there a catalog or brochure available for Valley Furniture Warehouse products?

Valley Furniture Warehouse typically provides a comprehensive selection of products available for customers to browse. While a physical...
Read more

Can I place a special order for custom furniture?

Valley Furniture Warehouse offers a variety of furniture options, including the possibility of special orders for custom furniture. However, it is important to note that not all items may be available for customization. The ability to place a special order usually depends on the specific furniture line and the manufacturer's capabilities. Additionally, special orders may come with different lead times compared to regular stock items, as these pieces often require additional time for production and delivery. For those interested in pursuing the custom furniture route, it is advisable to check the Valley Furniture Warehouse website for the most accurate and detailed information regarding their current offerings, policies, and any potential costs associated with special orders. The website can provide guidance on available options and next steps in the process of selecting and customizing furniture. Ultimately, custom furniture can be an excellent way to achieve a personalized look that complements one’s home decor and lifestyle....
Read more

Warranty and Returns

What is the warranty coverage for items purchased at Valley Furniture Warehouse?

Valley Furniture Warehouse typically offers a warranty on their products, which may vary depending on the specific item or category The length of the warranty can vary; some items may have a one-year warranty, while others may offer a longer period, such as five years for certain materials or craftsmanship quality. It is also important to note that the warranty details may differ based on manufacturers and the specific policies Valley Furniture Warehouse has in place. This means that customers should always pay close attention to the warranty information that accompanies their purchases, as it will provide essential guidelines on what is covered and the procedure for addressing any warranty claims. For the most accurate and up-to-date information regarding warranty coverage for individual items, customers may find it helpful to refer to the current web page of Valley Furniture Warehouse. The website often contains specific warranty details, including any applicable terms and conditions that pertain to various products sold in their stores....
Read more

Can I return items purchased from Valley Furniture Warehouse?

Valley Furniture Warehouse does have a return policy in place that allows customers to return items under certain conditions. Typically, In the event that a return is necessary, customers are encouraged to consult the return policy on the Valley Furniture Warehouse website for detailed information. This policy often outlines the steps required to initiate a return, including any possible restocking fees that might apply. Customers should also verify whether exchanges are possible if they prefer to replace an item instead of returning it. For the most accurate and up-to-date information regarding returns, including any specific requirements or restrictions, looking at the Valley Furniture Warehouse website would be advisable. This ensures that you are aware of any changes to their policy since it can be subject to updates....
Read more

How does Valley Furniture Warehouse handle damaged merchandise?

Valley Furniture Warehouse takes customer satisfaction seriously and has procedures in place to address situations involving damaged After documenting the damage, customers are generally advised to consult the current website of Valley Furniture Warehouse for specific instructions regarding returns or exchanges. The website often provides clear guidelines on how to proceed with reporting damaged items, including important contact information and necessary steps to follow. In many cases, the customer service team at Valley Furniture Warehouse may require details about the order, including the order number and a description of the damage, to facilitate a prompt resolution. They aim to work quickly to rectify such situations, which may involve arranging for a replacement item to be sent or processing a return, depending on the circumstances. It is important to communicate any damage as soon as possible to ensure a smooth resolution. Therefore, customers are encouraged to review the policies outlined on the Valley Furniture Warehouse website so that they can follow the required process effectively. This ensures that any concerns regarding damaged merchandise are addressed efficiently and satisfactorily....
Read more

Location and Hours

How can I find the nearest Valley Furniture Warehouse location?

To find the nearest Valley Furniture Warehouse location, it is advisable to visit the official website of Valley Furniture Warehouse....
Read more

What are the store hours for Valley Furniture Warehouse?

Valley Furniture Warehouse typically operates on a schedule that allows customers to visit and shop for their home furnishing needs. However, it is important to note that specific hours may vary by location or may change during holidays and special events. To find the most accurate and current information regarding store hours, it is advisable to check the official website of Valley Furniture Warehouse. There, one can also find additional details about promotions, product availability, and any other inquiries that might arise....
Read more

Sales and Promotions

Are there clearance sales or promotions at Valley Furniture Warehouse?

Valley Furniture Warehouse frequently holds clearance sales and promotions as part of their efforts to provide customers with excellent It is advisable for interested shoppers to regularly check the current web page for specific details regarding ongoing promotions, clearance events, and any upcoming sales. Additionally, signing up for newsletters or following Valley Furniture Warehouse on social media can provide customers with timely updates on special offers. By being informed, shoppers can take advantage of the opportunity to acquire quality furnishings at attractive prices....
Read more

Is there a loyalty program for frequent shoppers at Valley Furniture Warehouse?

Valley Furniture Warehouse has not publicly announced a specific loyalty program for frequent shoppers. They do, however, often provide Additionally, shoppers may sometimes find information regarding membership perks or other customer appreciation initiatives through newsletters or store announcements. If you are interested in receiving notifications about upcoming promotions, it may be worthwhile to subscribe to any available newsletters or follow Valley Furniture Warehouse on social media platforms, as they frequently share updates on their latest offerings. While a dedicated loyalty program may not currently exist, frequent visitors to the store can still enjoy various opportunities to save on their purchases and stay informed about the latest furnishings and home decor trends at Valley Furniture Warehouse....
Read more

Services Offered

Does Valley Furniture Warehouse offer delivery services?

Valley Furniture Warehouse typically does offer delivery services to accommodate customers who prefer to have their new furniture brought It is important for customers to note that availability of delivery services may also be subject to current policies and other operational considerations of Valley Furniture Warehouse. For the most accurate and updated information regarding delivery services, including any associated costs, it is advisable to check the current web page of Valley Furniture Warehouse. This will provide you with specific details that reflect their latest offerings, ensuring that you have the most relevant information to make your decision. If you have particular questions about your area or specific items, reviewing the website may help clarify any uncertainties related to delivery options....
Read more

Are samples available for fabrics or materials?

Valley Furniture Warehouse does offer options for customers interested in samples of fabrics or materials. These samples can be a valuable...
Read more

Does Valley Furniture Warehouse provide assembly services?

Valley Furniture Warehouse typically offers a range of products that require some assembly upon delivery. However, it is important...
Read more

Are furniture financing options available at Valley Furniture Warehouse?

Valley Furniture Warehouse typically offers financing options to make furniture purchases more accessible for customers. These financing While the specific details of financing options, including interest rates or length of the financing term, can vary, customers should find clear information about these options directly on the Valley Furniture Warehouse website. This can help ensure they have the most current details and understand any promotional offers that may be available at the time of their purchase. Additionally, customers are encouraged to review the terms and conditions related to financing before making any decisions. For the most accurate and up-to-date information, it is advisable to check the current web page of Valley Furniture Warehouse....
Read more

What is the process for tracking my order from Valley Furniture Warehouse?

Valley Furniture Warehouse offers a straightforward process for tracking orders once they have been placed. Customers typically receive In the order tracking area, customers may be prompted to enter their order number along with any additional relevant details, such as their email address or last name. This information helps to retrieve the current status of the shipment. Once the order tracking tool is accessed, customers can view the latest updates regarding their shipment, including any estimated delivery dates. Additionally, it is not uncommon for customers to receive email notifications regarding the status of their orders, as updates may be sent when the order is processed, shipped, and even delivered. It is advisable to keep an eye on their inbox for any such messages. For any specific questions regarding the tracking of an order, customers may want to visit the current web page of Valley Furniture Warehouse for further contact information. This ensures that customers receive the most accurate information regarding their orders directly from the source....
Read more

Help me with my Valley Furniture Warehouse customer service issue

Ask any question you have about Valley Furniture Warehouse customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated