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Ural Motorcycles Customer FAQ

Top Answers & How-to Guides

How do I Contact Ural Motorcycles Customer Service?

The question we are asked most often is about how to talk to Ural Motorcycles customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I join a Ural community or motorcycle club?

Yes, joining a Ural community or motorcycle club can be a fantastic way to connect with fellow enthusiasts who share a passion for Many of these clubs offer organized rides, events, and gatherings that allow members to enjoy their motorcycles together. Additionally, Ural-focused forums and social media groups are excellent platforms for discussing maintenance, modifications, and the unique riding experiences that come with owning a Ural. To locate a club or community near you, it is advisable to search for local motorcycle organizations that specifically mention Ural Motorcycles. Checking the current web page may also provide further insights into events or groups that cater to Ural enthusiasts. Engaging with others who appreciate these unique machines can enrich the joy of ownership and riding....
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Recent Ural Motorcycles Customer Questions

I purchased a Ural gear up in December I took it out for the first time today and noticed a clunking sound coming from the drive shaft to the side car. Is this normal ?

No, a clunking sound coming from the drive shaft to the sidecar of your Ural Gear-Up is not normal. This could potentially indicate an issue with the drive shaft, universal joint, or axle. It's important to troubleshoot this with a qualified mechanic or Ural specialist. Please ensure this is addressed properly to avoid future mechanical issues or unwanted incidents while riding.
Asked Feb 28, 2024 1:02 AM

Help me with my Ural Motorcycles customer service issue

Manufacturing and Features

Where are Ural Motorcycles manufactured?

Ural Motorcycles are manufactured in a facility located in Irbit, Russia. The Irbit Motorcycle Factory, which has a long and storied...

What makes Ural Motorcycles unique?

Ural Motorcycles are unique for several reasons that set them apart from other motorcycle manufacturers. One of the most notable features Another key aspect of Ural bikes is their robust construction and off-road capabilities. Ural motorcycles are built to withstand various terrains and conditions, making them an excellent choice for adventurous riders. The combination of a powerful flat-twin engine and a durable frame ensures that these bikes can handle the demands of both on-road and off-road riding. Additionally, the sidecar configuration provides a unique riding experience. It allows for carrying a passenger or additional cargo, making Ural motorcycles highly practical for certain lifestyles. This feature also enhances stability, which can be especially beneficial for novice riders. Finally, Ural emphasizes a strong sense of community among its riders. Ural enthusiasts often participate in rallies and events that foster camaraderie and shared experiences, further distinguishing the brand in the motorcycle world. For more specific inquiries or to learn more about Ural, individuals may want to explore the current web page for additional resources and contact information....

What types of motorcycles does Ural offer?

Ural Motorcycles offers a unique range of sidecar motorcycles that stand out for their distinctive design and functionality. The lineup Among the most popular models are the Ural Gear Up, which is designed for off-road adventures, and the Ural Sahara, known for its rugged style and capabilities. There are also models like the Ural Retro, which emphasizes a vintage aesthetic, appealing to those who appreciate classic looks. Each model comes with various available configurations and customization options, allowing riders to tailor their motorcycles to fit their individual style and needs. Ural prides itself on offering motorcycles that not only provide an enjoyable ride but also the shared experience of adventure with passengers, thanks to the sidecar design. For the latest details on their offerings, it might be helpful to check their official website....

Are Ural Motorcycles suitable for off-road riding?

Ural Motorcycles are indeed designed with off-road capabilities in mind, making them suitable for various terrains. The unique construction Many Ural models are equipped with two-wheel drive, which can be engaged to provide additional traction in slippery or uneven conditions. This feature is particularly advantageous when traversing dirt roads, sand, or gravel. Additionally, the combination of a powerful air-cooled engine and a low center of gravity contributes to their off-road performance. However, while Ural motorcycles are capable of handling off-road adventures, it is essential for riders to keep in mind their skill level and the specific conditions they plan to tackle. For those interested in pursuing off-road riding, careful consideration of the terrain and their motorcycle's capabilities can make for an enjoyable experience. For more details on specific models, it is advisable to check the current Ural website....

What is the fuel economy of Ural Motorcycles?

The fuel economy of Ural Motorcycles generally ranges from 30 to 40 miles per gallon, depending on various factors including riding...

Maintenance and Service

What is the warranty coverage for Ural Motorcycles?

Ural Motorcycles typically offers a two-year unlimited mileage warranty on their motorcycles, which is quite generous in the industry....

How often should I service my Ural Motorcycle?

Ural Motorcycles recommends a regular service schedule to ensure optimal performance and reliability. Typically, the interval for servicing In addition to the regular service schedule, riders should also perform routine checks between services. This includes monitoring fluid levels, inspecting tires, and ensuring that lights and brakes are functioning properly. After long rides or if any unusual sounds or performance issues arise, it is advisable to check the motorcycle to prevent potential problems. For specific details regarding service intervals and maintenance procedures, it is beneficial to refer to the owner's manual associated with the specific model. Thoroughly reviewing this information can help owners maintain their Ural motorcycles in peak condition. For further inquiries, riders can also explore resources available on the Ural Motorcycles website....

What is the recommended maintenance schedule for Ural Motorcycles?

Ural Motorcycles typically recommend a comprehensive maintenance schedule to ensure optimal performance and longevity. For most Ural Additionally, Ural suggests more detailed service procedures at intervals of 10,000 kilometers or around 6,213 miles, which may involve changing the engine oil and filters, inspecting the drive system, and adjusting the valve clearance. Furthermore, it is essential to pay attention to the owner's manual that accompanies each motorcycle model, as it provides the most accurate and detailed recommendations tailored to that specific model. For any unique maintenance concerns or queries about specific models, it may be beneficial to refer to the official Ural Motorcycles website, which includes helpful resources and contact information....

Customization and Accessories

Can I customize my Ural Motorcycle?

Yes, Ural Motorcycles offers various customization options for their bikes, allowing owners to create a motorcycle that aligns with Additionally, Ural has a strong community of riders who share their customization experiences, and engaging with this community can provide inspiration and valuable information on available upgrades. It is important to note that while Ural provides numerous factory options, there are also aftermarket products that can be utilized to further enhance or personalize a motorcycle. For the most current information about available customization options, owners may want to explore Ural’s official website. Here, they will find relevant details and resources to help them make informed choices regarding their preferred levels of customization....

Where can I purchase Ural Motorcycle parts and accessories?

Ural Motorcycles offers a variety of parts and accessories that can typically be purchased through authorized dealers. It is advisable Additionally, some online retailers may also offer aftermarket parts and accessories compatible with Ural motorcycles. However, it is essential to ensure that any parts purchased are compatible with the specific model to maintain performance and safety. To explore the full range of parts and accessories, customers are encouraged to check the current offerings available on the Ural Motorcycles website....

What accessories are available specifically for Ural Motorcycles?

Ural Motorcycles offers a variety of accessories that cater to the needs and interests of their riders. For those looking to enhance In addition to these functional accessories, Ural provides customization options like distinctive sidecar configurations, paint finishes, and trim materials to help riders personalize their motorcycles. Practical accessories include auxiliary lighting for nighttime riding and tool kits tailored to the specific models. For a complete and current selection of accessories, it is best to visit the official Ural Motorcycles website, where there may be detailed listings along with compatibility information for specific models. This ensures that riders can find exactly what they need to enhance their Ural Motorcycle experience....

Legal and Community

What is the weight limit for Ural Sidecar passengers?

Ural Motorcycles generally have a recommended weight limit for sidecar passengers, which is approximately 250 pounds. This limit can...

Are Ural Motorcycles street legal in my country?

Ural Motorcycles are designed to comply with various regulations for street legality, but the specific requirements can vary significantly...

Who are the authorized dealers for Ural Motorcycles?

Ural Motorcycles has a network of authorized dealers across various regions, providing customers with reliable access to their products...

Can I join a Ural community or motorcycle club?

Yes, joining a Ural community or motorcycle club can be a fantastic way to connect with fellow enthusiasts who share a passion for Many of these clubs offer organized rides, events, and gatherings that allow members to enjoy their motorcycles together. Additionally, Ural-focused forums and social media groups are excellent platforms for discussing maintenance, modifications, and the unique riding experiences that come with owning a Ural. To locate a club or community near you, it is advisable to search for local motorcycle organizations that specifically mention Ural Motorcycles. Checking the current web page may also provide further insights into events or groups that cater to Ural enthusiasts. Engaging with others who appreciate these unique machines can enrich the joy of ownership and riding....
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