Updated

Union Bank and Trust Customer FAQ

Top Answers & How-to Guides

What is Union Bank and Trust's Phone Number?

The question we are asked most often is about how to talk to Union Bank and Trust customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a bank account with Union Bank?

To open a bank account with Union Bank and Trust, a potential customer typically has several options available. The first step is to Once a decision is made regarding the account type, the customer can proceed with the application process. This can often be done online through the official Union Bank website. Individuals will need to provide personal information, including identification such as a driver's license or passport, Social Security number, and proof of address. If preferred, customers may also visit a local Union Bank branch to speak with a representative. This option allows for in-person assistance and guidance throughout the process, which can be particularly helpful for those who may have questions or need clarification. For the most accurate and up-to-date information regarding the specific requirements and steps involved in opening an account, it may be beneficial to refer to the official Union Bank and Trust website....

How can I set up direct deposit with Union Bank?

To set up direct deposit with Union Bank and Trust, you will first need to have an active bank account with them. Once you have your The routing number for Union Bank may be found on their official website. After completing the direct deposit form, you will generally need to submit it to your employer or the payor. Some employers may also allow you to set up direct deposit online through their payroll systems. It is advisable to monitor your account after submitting the form to ensure that deposits are being made correctly. For specific questions or concerns regarding your direct deposit setup, it may be helpful to refer to the contact information available on Union Bank's current webpage....
Ask any question you have about Union Bank and Trust customer service, get an answer now.

Account Management

How do I open a bank account with Union Bank?

To open a bank account with Union Bank and Trust, a potential customer typically has several options available. The first step is to Once a decision is made regarding the account type, the customer can proceed with the application process. This can often be done online through the official Union Bank website. Individuals will need to provide personal information, including identification such as a driver's license or passport, Social Security number, and proof of address. If preferred, customers may also visit a local Union Bank branch to speak with a representative. This option allows for in-person assistance and guidance throughout the process, which can be particularly helpful for those who may have questions or need clarification. For the most accurate and up-to-date information regarding the specific requirements and steps involved in opening an account, it may be beneficial to refer to the official Union Bank and Trust website....

How can I set up direct deposit with Union Bank?

To set up direct deposit with Union Bank and Trust, you will first need to have an active bank account with them. Once you have your The routing number for Union Bank may be found on their official website. After completing the direct deposit form, you will generally need to submit it to your employer or the payor. Some employers may also allow you to set up direct deposit online through their payroll systems. It is advisable to monitor your account after submitting the form to ensure that deposits are being made correctly. For specific questions or concerns regarding your direct deposit setup, it may be helpful to refer to the contact information available on Union Bank's current webpage....

Can I access my Union Bank account from overseas?

Yes, customers can access their Union Bank accounts from overseas. Union Bank provides online banking services that allow account holders It is important to ensure that any necessary security measures, such as two-factor authentication, are set up ahead of time to facilitate secure access from different locations. Additionally, customers may want to notify Union Bank in advance of their travel plans to avoid any potential security flags while accessing their account from a foreign country. For any specific requirements or settings that may pertain to accessing accounts from overseas, it may be helpful to check the most current information on the official website....

Can I access my Union Bank account online?

Yes, Union Bank and Trust offers online banking services that allow customers to access their accounts conveniently via the web. Through...

Account Information

What is Union Bank's policy on check deposits?

Union Bank and Trust has a specific policy regarding check deposits that outlines the procedures and expectations for customers. For Union Bank typically establishes a cut-off time for check deposits, which may affect when funds are made available. For example, checks deposited after the cut-off time may be processed on the next business day. The bank also reserves the right to place holds on certain deposits based on factors such as the check amount or the customer's account history. Additionally, Union Bank emphasizes the importance of keeping records of deposits and retaining checks until it is confirmed that they have cleared. To understand specific details about limits, hold times, and other nuances of their check deposit policy, it is advisable to review the information available directly on their official website. There, clients can find comprehensive details and contact information if they have specific questions....

What fees are associated with Union Bank accounts?

Union Bank and Trust offers a variety of account types, each of which may have its own fee structure. Common fees associated with accounts In addition to these standard fees, customers may also encounter fees for services such as wire transfers, insufficient funds, check printing, and paper statements. It is important to note that fee schedules can vary depending on the type of account one holds, as well as any promotions that may be in effect. To obtain detailed information on specific fees for various accounts, customers may wish to refer to the official Union Bank website. There, one can find the most current fee schedules, as well as any updates or changes to their account offerings. Understanding the fee structure of Union Bank accounts can help individuals in choosing the right account that aligns with their financial needs....

How can I access my transaction history?

To access your transaction history with Union Bank and Trust, you generally have a couple of options. The simplest way is to utilize Another option is to use the Union Bank mobile app, which usually offers similar features. Within the app, you can log in, select your account, and view your transaction history right on your mobile device. If you prefer to keep a physical record, you may also be able to request a printed statement through your account settings or reach out to customer service for further assistance. For more specific or updated information, it is advisable to visit the Union Bank website or the current web page for details on accessing your transaction history....

What types of accounts does Union Bank offer?

Union Bank and Trust offers a diverse range of accounts to meet the varying financial needs of its customers. Individual customers For businesses, Union Bank provides a selection of business checking and savings accounts tailored to meet the needs of small and large enterprises. Additionally, Union Bank offers specialized accounts for non-profit organizations, ensuring that these entities can manage their finances effectively. It is advisable to visit the Union Bank website to gather specific details on the types of accounts currently available, along with their features and requirements, as offerings may vary based on location and account type....

Overdraft and Fees

Are there any rewards programs for Union Bank customers?

Union Bank and Trust offers a variety of rewards programs designed to enhance the banking experience for its customers. These programs Additionally, Union Bank may have specific promotions or seasonal offers that allow members to earn extra rewards. It is important for customers to review the specific terms and conditions associated with any rewards program, as there may be requirements related to eligibility, spending thresholds, or expiration dates for points. Union Bank also places a strong emphasis on building relationships with its customers, and as such, may provide unique benefits or customized rewards for loyal clients. To find specific details regarding the rewards programs available, including any updates or changes that may have occurred, it is advisable for customers to visit the official Union Bank website. The current web page is a great resource for the most accurate and specific information regarding rewards programs and their features, as well as how to enroll or participate in them....

What is your policy on overdrafts?

Union Bank and Trust has specific policies regarding overdrafts, which generally aim to provide customers with flexibility while managing When an account goes into overdraft, Union Bank and Trust may charge an overdraft fee for each transaction that results in a negative balance. It is usually important for customers to understand both the fee structure and the circumstances under which overdraft protection is applied. Moreover, Union Bank tends to encourage responsible banking practices, so they may provide resources or guidance on managing funds effectively to avoid overdraft situations. It is always advisable for customers to review the specific terms and conditions of their account related to overdrafts, which can typically be found on Union Bank and Trust's official website. By doing so, they can better understand how overdrafts are handled and what options may be available for mitigating potential fees....

Banking Services

Does Union Bank offer mobile banking?

Yes, Union Bank does offer mobile banking services. Their mobile banking application allows customers to manage their accounts conveniently...

What security measures does Union Bank have in place?

Union Bank and Trust takes the security of its customers very seriously, implementing a variety of measures designed to protect sensitive In addition to encryption, Union Bank employs robust authentication protocols. Customers are often encouraged to use strong, unique passwords and may be prompted to change them regularly. Two-factor authentication may also be available, adding an extra layer of security to account access. This practice helps to verify the identity of the individual seeking access, reducing the risk of unauthorized entries. Moreover, Union Bank actively monitors accounts for suspicious activity using sophisticated fraud detection systems. In the event of unusual transactions or activities, customers may be alerted and advised to verify their account activity. Union Bank also emphasizes the importance of customer education regarding safe banking habits. They provide resources to inform customers about potential security threats such as phishing scams and identify theft. As banking technologies continue to evolve, Union Bank remains committed to adapting its security measures to ensure customer safety. For more detailed information regarding their specific security features, you may wish to explore Union Bank's official website....

How do I report a lost or stolen debit card?

If a customer has lost or had their debit card stolen, it is important to take immediate action to protect their account and finances. Firstly, customers should check if there is a dedicated phone number for reporting lost or stolen cards listed on the Union Bank and Trust website. This number is often available twenty-four hours a day to ensure that customers can receive assistance at any time. When calling, it is advisable to have relevant information ready, such as the account number, personal identification details, and any other information that may help in verifying the customer's identity. Additionally, some institutions allow customers to report lost or stolen cards directly through their online banking platform or mobile app. If Union Bank and Trust offers such features, the customer should log in to their online account for additional guidance. It is also wise for customers to review their recent account activity for any unauthorized transactions and report them at the time of the card reporting. The website of Union Bank and Trust will provide detailed information on the best steps to take and the necessary contact information for reporting a lost or stolen debit card....

Loans and Mortgages

How do I apply for a mortgage with Union Bank?

To apply for a mortgage with Union Bank and Trust, potential borrowers can follow a series of steps outlined on the bank's website. Once the necessary documents are prepared, prospective applicants can visit the Union Bank and Trust website to explore the different mortgage options available. The website typically provides detailed information on various mortgage products, including fixed-rate, adjustable-rate, and specialty loans. After deciding on the type of mortgage that best suits one’s financial needs, customers may have the option to apply online through a secure application portal, or they can choose to schedule an appointment with a loan officer at a local branch. During this appointment, a loan officer can guide the applicant through the process, answer any questions, and assist with completing the application. It is also important for applicants to be prepared for the underwriting process, which may require additional documentation. For the most accurate and up-to-date information regarding mortgage offerings and specific application procedures, it would be beneficial to check the relevant sections of the Union Bank and Trust website....

What loan options are available at Union Bank?

Union Bank and Trust offers a variety of loan options suitable for different financial needs. Their offerings generally include mortgage Mortgage loans are designed for home purchases and can come in various forms, such as fixed-rate and adjustable-rate mortgages, allowing borrowers to choose the most suitable terms for their situations. Personal loans are typically unsecured loans that can be used for various purposes, including debt consolidation, home improvements, or unexpected expenses. For those looking to finance a vehicle, Union Bank usually provides auto loans with competitive rates and flexible repayment terms. Home equity lines of credit can be a great option for homeowners wanting to leverage the equity in their homes for major expenses or projects. Additionally, Union Bank offers business loans that cater to small and medium-sized enterprises, addressing needs such as equipment financing, working capital, and expansion projects. For specific terms and additional details, it is always best to refer to Union Bank's official website, where current information about loans and their application processes can be found....

Help me with my Union Bank and Trust customer service issue

Ask any question you have about Union Bank and Trust customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated